Georgette Jones
Lone Tree,CO
Summary
Strategic and results-driven operations executive with 25 years of experience optimizing multi-site performance, managing diverse teams, and delivering best-in-class patient care. Proven ability to foster collaboration, improve operational efficiencies, and uphold regulatory compliance. Adept at enhancing financial performance and talent development to drive sustainable growth in healthcare and retail industries.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Small Business/Dental Banking Specialist
Commerce Bank
01.2020 - Current
- Developed tailored financial solutions for dental and small business clients, enhancing revenue and operational stability.
- Strengthen partnerships with healthcare professionals to support sustainable business growth.
Regional Operations Director
Vision Group Holdings
01.2016 - 01.2020
- Supervised 10 integrated practices, aligning operational processes and clinical standards for seamless patient care.
- Led a team of 50+ professionals, including Optometrists, ensuring superior customer experience and workflow efficiency.
- Increased patient reviews by 162%, reinforcing brand reputation and customer trust.
District Manager
Bath and Body Works
01.2012 - 01.2016
- Managed multi-unit operations across four states, overseeing 100+ associates and driving 33% revenue growth.
- Designed and delivered leadership development programs, strengthening team capabilities.
Regional Operations Director
Luxottica Retail / LensCrafters
01.2010 - 01.2012
- Directed operations across 21 locations, boosting sales by 12% through performance coaching and process refinement.
- Spearheaded talent acquisition, onboarding high-caliber professionals and fostering a culture of operational excellence.
Regional Manager
Sunglass Hut
01.2005 - 01.2009
- Managed 16 locations, driving a 65% revenue increase through optimized patient care and product management strategies.
- Developed and launched District Manager training programs, accelerating leadership readiness.
General Manager
LensCrafters
01.2000 - 01.2005
- Led multi-disciplinary teams, ensuring 25% revenue growth by improving operational efficiencies and customer engagement.
Education
Business Studies
University of Utah
Skills
- Multi-Unit Leadership & Team Development
- Patient Experience & Workflow Optimization
- Compliance & Regulatory Standards (HIPAA, Billing)
- Financial Performance & KPI Analysis
- Staff Training & Performance Management
- Strategic Growth & Process Improvement
Certification
American Board of Opticianry (ABO) Certified
Timeline
Small Business/Dental Banking Specialist
Commerce Bank
01.2020 - Current
Regional Operations Director
Vision Group Holdings
01.2016 - 01.2020
District Manager
Bath and Body Works
01.2012 - 01.2016
Regional Operations Director
Luxottica Retail / LensCrafters
01.2010 - 01.2012
Regional Manager
Sunglass Hut
01.2005 - 01.2009
General Manager
LensCrafters
01.2000 - 01.2005
Business Studies
University of Utah
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