George Y Purdie
Vice President - Operations
Queens,NY
Summary
Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 20 years of leadership experience. Passionate about applying excellent organization and communication skills to manage and lead teams. Performance-driven, excellent team builder and leader of initiatives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
| JPMorgan Chase
|
Vice President
Private Bank AH & KYC Team Lead
02.2023 - Current
- Hire and manage employees to maximize productivity while training staff on best practices and protocols.
- Demonstrate proficient leadership skills to motivate employees and build competent teams.
- Identify and resolve issues between employees, promoting better collaboration and mutual respect.
- Create succession plans to provide continuity of operations during leadership transitions.
- Establish performance goals for department and outlined processes for achievement.
- Produce performance capacity models.
Senior Associate
Private Bank AH Team Lead
02.2022 - 02.2023
- Held weekly team meetings to inform team members on company news and updates.
- Devised and implemented processes and procedures to streamline operations.
- Developed effective improvement plans in alignment with goals and specifications.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Maintain departmental service level agreement.
- Conducted regular reviews of operations and identified areas for improvement.
- Served as liaison, facilitating communication between management and associates.
Associate
Private Bank AH Team Lead
04.2019 - 02.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Generated reports detailing findings and recommendations to improve efficiency.
- Held weekly team meetings to inform team members on company news and updates.
Associate
JPMS Client Onboarding Team Lead
09.2014 - 04.2019
- Devised and implemented processes and procedures to streamline operations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Managed compliance of regulatory and firm policies requirements.
- Educated staff on organizational mission and goals to help employees achieve success.
Associate
Private Capital Investing Client Associate
08.2005 - 09.2014
- Researched new clients for sales team.
- Opened new accounts.
- Solicited sales of investment products.
- Executed trades on behalf of clients.
- Processed account transfers.
- Maintained client records.
- Maintained trading records.
- Performed trade reconciliation.
Operations Supervisor
Chase Investment Services
02.2003 - 01.2005
- Managed productivity of New accounts Department.
- Managed and regulate daily departmental functions.
- Facilitated reconciliation of fraud issues.
- Resolved all escalated inquiries and concerns.
New Accounts Representative / Acting Supervisor
Chase Investment Services
01.2000 - 01.2003
- Established new accounts.
- Implemented 60 day compliance procedure.
- Engineered departmental statistic tracking.
- Manage daily account opening volume.
- Managed daily reporting.
Consultant
Chase Investment Services
01.1999 - 01.2000
- Assisted in the insourcing of the new account department froma private vendor.
- Established and managed daily departmental reporting.
- Opened and maintained new client accounts.
- Resolved financial consultant inquiries.
| D.F. King & Company
|
Customer Service
Representative
09.1998 - 01.1999
| Schneider Securities Inc.
|
Compliance/
Operation/Trading Assistant
11.1997 - 06.1998
| Stuart Coleman & Co., Inc.
|
Stockbroker/
Accounts Assistant
04.1997 - 06.1997
| Shamus Group Inc.
|
Stockbroker/
Accounts Assistant
09.1996 - 04.1997
Education
Brooklyn Technical High School
Brooklyn, NYLong Island University
Brooklyn, NYSkills
- Effective Communicator and Public Speaker
- Expectation Management
- Staff Training
- Operational Analysis
- Partnerships and Affiliations
- Coaching and Mentoring
- Quality Control Planning
- Results Orientation
- Team Engagement
- Employee Motivation and Performance
- Mentoring
- People and Culture
- Departmental Coordination
- Critical Thinking
- Management Team Leadership
- Industry Best Practices
Certification
- FINRA Series 7: General Securities Representative Exam (GSRE)
- NASAA Series 63: Uniform Securities Agent State Law Exam
- SIE (FINRA Securities Industry Essentials)
Timeline
Vice President
Private Bank AH & KYC Team Lead
02.2023 - Current
Senior Associate
Private Bank AH Team Lead
02.2022 - 02.2023
Associate
Private Bank AH Team Lead
04.2019 - 02.2022
Associate
JPMS Client Onboarding Team Lead
09.2014 - 04.2019
Associate
Private Capital Investing Client Associate
08.2005 - 09.2014
Operations Supervisor
Chase Investment Services
02.2003 - 01.2005
New Accounts Representative / Acting Supervisor
Chase Investment Services
01.2000 - 01.2003
Consultant
Chase Investment Services
01.1999 - 01.2000
Customer Service
Representative
09.1998 - 01.1999
Compliance/
Operation/Trading Assistant
11.1997 - 06.1998
Stockbroker/
Accounts Assistant
04.1997 - 06.1997
Stockbroker/
Accounts Assistant
09.1996 - 04.1997
| JPMorgan Chase
|
| D.F. King & Company
|
| Schneider Securities Inc.
|
| Stuart Coleman & Co., Inc.
|
| Shamus Group Inc.
|
Brooklyn Technical High School
Long Island University