Georgia A. Wettstein
Millville,USA
Summary
Dynamic professional with a proven track record at The Guidance Center, excelling in medical office administration and fostering efficient patient registration processes. Expert in HIPAA guidelines and adept at enhancing workflow optimization. Demonstrates exceptional telephone etiquette and a commitment to maintaining meticulous records, contributing to a streamlined medical office environment.
Overview
2025
2025
years of professional experience
Work History
Statistical Clerk/Medical Records
The Guidance Center
04.2006 - Current
- Coordinated appointment scheduling and adjustments per guidelines.
- Ensured timely digitization and archiving of records.
- Managed paper charts and electronic medical records.
- Aided in transmitting documents via fax.
- Maintained compliance with standards for releasing information.
- Maintain current release documents for all necessary records.
- Evaluate cases with no communication and implement appropriate service termination procedures.
- Facilitated medical record transfer to various units.
- Dispatched outpatient treatment plans to primary care providers or requested facilities.
- Issues ROIs to collect medical records required for new admissions.
- Conducted thorough checks of insurance details.
- Facilitated successful pre-certification processes.
Medical Assistant
Cumberland Nephrology
Vineland, NJ
01.2004 - 04.2006
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted back office patient processes to reduce office wait times.
Receptionist
Dr. Kourkain
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Answered and directed incoming calls using multi-line telephone system.
Production Worker
Henderson Aquatics
- Monitored production line operations to ensure efficiency and accuracy.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Set up and operated production machinery according to specific standards and protocols of company.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Education
High School Diploma -
Millville Senior High School
Millville, NJ06-1990
Skills
- Medical office administration
- Billing support
- Medical office procedures
- Records maintenance
- Insurance verification
- Telephone etiquette
- Medical terminology
- Office administration
- Typing and filing
- Patient registration
- Workflow optimization
- Front desk operations
- Appointment scheduling
- HIPAA guidelines
References
References upon request.
Timeline
Statistical Clerk/Medical Records
The Guidance Center
04.2006 - Current
Medical Assistant
Cumberland Nephrology
01.2004 - 04.2006
Receptionist
Dr. Kourkain
Production Worker
Henderson Aquatics
High School Diploma -
Millville Senior High School
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