Georgia Callahan
Oneida,WI
Summary
Detail-oriented professional with a strong background in customer relations and behavioral support. Expertise in record keeping and team collaboration, contributing to improved operational efficiency and enhanced client satisfaction.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Turning Point Door County
Green Bay, WI
10.2024 - Current
- Assisted individuals with daily living activities and personal care needs.
- Supported clients in developing and maintaining social skills through engaging activities.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Trained new staff on protocols for client support and safety procedures.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Third Key Holder
Icing By Claire's
Green Bay, WI
02.2024 - 11.2024
- Assisted in training new team members on operational procedures.
- Managed inventory levels to ensure product availability and organization.
- Coordinated daily opening and closing procedures for store operations.
- Maintained visual merchandising standards to enhance product presentation.
Business Support Coordinator I
Humana
De Pere, USA
05.2023 - 02.2024
- Proficient in Microsoft Office Suite and other software applications
- Strong organizational and problem-solving skills
- Ability to handle multiple tasks, prioritize, and meet deadlines
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
Assistant Manager
Icing By Claire's
Green Bay, USA
09.2022 - 05.2023
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted with creating employee schedules to align coverage with forecasted demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associates - Health Information Technology
Rasmussen University
Green Bay, WI 11.2025 - 11.2025
Certificate - Accounting
Rasmussen University
Green Bay, WISkills
- Customer Relations
- Office Supplies and Inventory
- Office Support
- Time Management
- Microsoft Office Suite
- Patient management
- Record keeping
- Behavioral support
- Charting and documentation
Timeline
Associates - Health Information Technology
Rasmussen University
11.2025 - 11.2025
Direct Support Professional
Turning Point Door County
10.2024 - Current
Third Key Holder
Icing By Claire's
02.2024 - 11.2024
Business Support Coordinator I
Humana
05.2023 - 02.2024
Assistant Manager
Icing By Claire's
09.2022 - 05.2023
Certificate - Accounting
Rasmussen University