Georgia Doherty
Mesa,Arizona
Summary
Leasing professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Willow Bridge
11.2023 - Current
- Conducted property tours for potential residents, effectively showcasing distinctive amenities and features that align with their individual preferences and requirements.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- I extended a warm greeting to every individual who called or entered the premises, whether they were residents, prospective clients, or vendors. I provided assistance tailored to their specific needs, ensuring that each interaction was both welcoming and helpful.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
- Distributed and followed up on tenant renewal notices.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
- Participated in regular training sessions to stay current on industry trends and best practices.
- I was responsible for managing our social media presence on both Facebook and Instagram.
Leasing Consultant Temp
Career Strategies Inc
10.2023 - 11.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Upon answering the phone, I provided prospective clients with pertinent information and set up apartment tours.
Ground Crew Worker
Arizona Tree Care and Services
01.2022 - 01.2023
- Set up ropes, lines, and equipment, ensuring safe and efficient tree removal and trimming.
- Improved safety standards through regular equipment inspections and maintenance procedures.
- Maintained a high level of professionalism and attention to detail during all ground crew activities, ensuring adherence to regulatory standards and guidelines.
- Enhanced ground crew efficiency by implementing streamlined communication protocols between team members.
- Was responsible for removing debris and logs from the work area.
- Often used equipment like chippers, leaf blowers, chainsaws, and stump grinders.
Amazon Grocery Shopper
Amazon
06.2021 - 12.2021
- Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
- Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
- Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.
- Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.
- Contributed to a positive team atmosphere by maintaining open communication channels with colleagues and participating in problem-solving initiatives.
- Assisted customers with special dietary needs or preferences, thoughtfully selecting products tailored to their requirements.
Retail Inventory Associate
WIS International Inventory Service
01.2021 - 06.2021
- Streamlined the restocking process for improved product availability on store shelves.
- Utilized company software to input accurate data regarding product quantities and locations.
- Handled merchandise with care to prevent damage during inventory activities.
Sales Associate
Forever 21
08.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Ross Dress for Less
02.2020 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
No Degree - Nursing
Maricopa Community Colleges, Mesa Community College
Mesa, AZHigh School Diploma -
Penn Foster High School
05-2012
Skills
- Customer service
- Fair housing regulations
- Fair housing policies
- Customer service expertise
- CRM software
- Leasing and sales
- Phone and email etiquette
- Application processing
- Sales techniques
- Property tours
- Clear communication
- Lease oversight
- Unit inspection
- Lease writing
- Time management skills
- Cash handling
Languages
English
Timeline
Leasing Consultant
Willow Bridge
11.2023 - Current
Leasing Consultant Temp
Career Strategies Inc
10.2023 - 11.2023
Ground Crew Worker
Arizona Tree Care and Services
01.2022 - 01.2023
Amazon Grocery Shopper
Amazon
06.2021 - 12.2021
Retail Inventory Associate
WIS International Inventory Service
01.2021 - 06.2021
Sales Associate
Forever 21
08.2020 - 12.2020
Sales Associate
Ross Dress for Less
02.2020 - 07.2020
No Degree - Nursing
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Penn Foster High School
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