Logan Agerton
Pensacola,FL
Summary
Results-driven Assistant Property Manager with a strong background in tenant relations and issue resolution at Willow Bridge. Expertise in lease administration and team leadership, enhancing tenant satisfaction through effective communication and problem-solving. Committed to operational efficiency and maintaining high standards in property management.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Willow Bridge
10.2023 - Current
- Enhanced tenant satisfaction by managing inquiries and resolving issues promptly.
- Ensured timely maintenance completion through effective coordination of requests.
- Maintained accurate lease records and prepared essential documentation for administration.
- Implemented collection procedures for delinquent tenants, improving recovery rates.
- Conducted thorough move-out walk throughs to identify necessary repairs for tenant satisfaction.
- Facilitated security deposit refunds, ensuring compliance with regulations and tenant satisfaction.
- Facilitated training sessions on policies and customer service for new staff.
Leasing Consultant
Willow Bridge
10.2019 - 10.2023
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Assisted in lease administration, ensuring compliance with company policies and local regulations.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
Education
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FL05-2015
Associate of Arts - Liberal Arts
North West Florida State College
Niceville, FL05-2018
Skills
- Administrative support
- Verbal and written communication
- Coaching and mentoring
- Telephone and email etiquette
- Property tours and inspections
- Tenant issue resolution
- Tenant relations
- Relationship building and rapport
- Payment collection
- Policy enforcement
- Time management
- Team leadership
- Problem solving
Timeline
Assistant Property Manager
Willow Bridge
10.2023 - Current
Leasing Consultant
Willow Bridge
10.2019 - 10.2023
High School Diploma -
Fort Walton Beach High School
Associate of Arts - Liberal Arts
North West Florida State College
2023 awarded for 100+ leases - Willow Bridge Award
In 2023, I received an award in recognition of achieving 100+ leases for the year 2022.
2024 Above & Beyond Willow Bridge Award
In 2024, I was honored with the Above & Beyond Willow Bridge Award for the South Region.