Georgia Fite
Kansas City,KS
Summary
Dedicated professional skilled in enhancing guest experiences through exceptional customer service and communication. Experienced in fostering welcoming environments that encourage community engagement and training teams for consistent service quality. Thrives in fast-paced settings, quickly mastering new skills while maintaining high standards.
Overview
5
5
years of professional experience
Work History
Front of house (register, guest satisfaction), Baker, Bartender, Expo
Terrebonne Po' Boys
Lawrence, KS
03.2025 - Current
- Engagement with customers and creating repeat regulars, maintaining an encouraging environment for the Lawrence community. Working with both customers and the houseless community in Lawrence to provide a safe place for all to eat. Both front of house and bartending require a dedication to hospitality and care for everyone involved.
- Bartending allows for upselling skills, safe alcohol compliance, cash handling, and customer care.
- Prepared baked goods, maintained cleanliness of stations, and developed recipes, promoting a creative yet organized kitchen environment.
- Hands-on experience with breads, pastries, and attention to quality control. Assisted with inventory control and ordering.
- Focused on detail and presentation to enhance the visual appeal of food, ensuring high standards in aesthetics.
Server, Trainer, Bartender
Texas Roadhouse
Lawrence, KS
08.2022 - Current
- Ensured exceptional customer care, fostered positive atmosphere, delivered consistent experiences, and upheld company values.
- Organized and managed cash flow in fast-paced environment, utilized upselling techniques and maintained friendly interactions with guests and coworkers to enhance overall experience.
- Cultivated multitasking skills in bartending to efficiently manage various tasks while delivering satisfactory guest experiences.
- Trained new and existing team members, relaying the goals of the company to provide excellent service.
Video Editor
KJHK
Lawrence , KS
07.2022 - 05.2025
- Edited video content for broadcast and online platforms, enhancing viewer engagement at a student-run radio station.
- Enhanced video quality by integrating graphics, titles, audio, and special effects, resulting in a polished final product.
- Implemented color correction and audio mixing techniques to improve overall quality.
- Organized assets to streamline workflow during video production phases, ensuring timely project completion.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Checked video for corruption and confirmed media rendered correctly.
Server, Trainer, Expo, Prep Cook
Mission Taco Joint
KCMO
04.2021 - 08.2022
- Cultivated high standards for service and customer experience in fast-paced environment.
- Trained team members in serving and expo roles to ensure consistent, seamless service.
- Build loyalty and care for customers by resolving complaints professionally.
- Use consistent and clear communication with the kitchen to ensure food comes out properly.
- Processed cash and card transactions efficiently at the register.
- Assisted in kitchen operations by managing stock, portioning, and arranging food for prep before opening.
Education
University of Kansas - Film and Media studies, Italian language education
University of Kansas
Lawrence05-2025
Skills
- Customer satisfaction management
- Client issue resolution
- Upselling strategies
- Beverage preparation
- Food safety compliance
- Menu planning
- Inventory control
- Cash handling
- Team training and development
- Attention to detail
- Time management
- Effective communication
Awards
- Gained college experience through the Dean's Scholarship from the University of Kansas.
- Donald and Betty Dixon scholarship received twice.
- Italian study abroad scholarship provided from the University's language department.
- Honors from the University of Kansas Italian department in both 2023 and 2025.
- Valedictorian of the Italian Majors for the graduation of 2025, provided the graduation speech.
Languages
Italian
Professional
Timeline
Front of house (register, guest satisfaction), Baker, Bartender, Expo
Terrebonne Po' Boys
03.2025 - Current
Server, Trainer, Bartender
Texas Roadhouse
08.2022 - Current
Video Editor
KJHK
07.2022 - 05.2025
Server, Trainer, Expo, Prep Cook
Mission Taco Joint
04.2021 - 08.2022
University of Kansas - Film and Media studies, Italian language education
University of Kansas