Georgia Gibbs
Savannah,GA
Summary
Dynamic and customer-focused professional with extensive experience at Huey’s, excelling in team collaboration and front-of-house organization. Proven ability to enhance guest satisfaction through effective seating arrangements and prompt service. Skilled in payment processing and adept at managing high-pressure situations, ensuring a welcoming atmosphere for all patrons.
Overview
4
4
years of professional experience
Work History
Host/Server
Huey’s
06.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host/Food Runner
Tubby's
04.2023 - 12.2024
- Answered customer questions about hours, seating, and menu information.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Monitored seating area and checked restrooms regularly to keep spotless.
Host
Dubs Pubs
12.2022 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Cashier Team Lead
Walmart
08.2022 - 01.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Crew Member
Jersey Mike's Subs
02.2022 - 03.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Increased customer satisfaction with prompt and accurate order taking.
Shift Leader
Smoothie King
06.2021 - 12.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Alfred Ely Beach High School
Savannah, GA05.2024
Skills
- Team collaboration
- Seating arrangements
- Customer engagement
- Front of house organization
- Food running
- Table bussing
- Guest seating
- Guest engagement
- Payment processing
- Table setting
Timeline
Host/Server
Huey’s
06.2024 - Current
Host/Food Runner
Tubby's
04.2023 - 12.2024
Host
Dubs Pubs
12.2022 - 11.2024
Cashier Team Lead
Walmart
08.2022 - 01.2023
Crew Member
Jersey Mike's Subs
02.2022 - 03.2022
Shift Leader
Smoothie King
06.2021 - 12.2021
High School Diploma -
Alfred Ely Beach High School
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