Summary
Overview
Work History
Education
Skills
Community Involvement
Interests
Timeline
Generic

Joshua Hill

Summary

Motivated and personable sophomore Clinical Science student with a strong foundation in customer service and a passion for the hospitality industry. Over two years of experience in high-paced environments, including dining establishments and recreational facilities. Eager to leverage my skills and enthusiasm to contribute to a dynamic fine dining team.

Overview

5
5
years of professional experience

Work History

Host/Server

Maleks Pizza
10.2023 - Current
  • Greet and seat an average of 100 guests per shift, ensuring a welcoming and efficient dining experience.
  • Manage reservations and coordinate seating arrangements to minimize wait times during busy hours.
  • Deliver attentive table service by guiding guests through the menu and ensuring prompt order delivery, consistently receiving positive customer feedback.
  • Collaborate with kitchen and bar staff to ensure accurate and prompt order fulfillment.
  • Assist in training new staff members, fostering a team-oriented environment and improving service efficiency.

Customer Service Associate

Chipotle
05.2022 - 10.2023
  • Provided friendly and efficient service in a fast-paced setting, consistently meeting and exceeding sales targets.
  • Maintained cleanliness and organization of the dining area, adhering to health and safety standards.
  • Resolved customer inquiries and concerns promptly, enhancing overall customer satisfaction.

Park Attendant

Occoquan Regional Park
05.2020 - 06.2021
  • Assisted visitors with information regarding park amenities and activities, promoting a positive recreational experience.
  • Monitored park facilities, ensuring safety regulations were upheld.
  • Organized and facilitated recreational programs, engaging participants and fostering community involvement.

Education

Bachelor of Science - Clinical Science

George Mason University
Fairfax, VA
05.2027

Skills

  • Exceptional customer service and communication skills
  • Knowledge of fine dining etiquette and menu offerings
  • Ability to multitask and thrive in fast-paced environments
  • Team collaboration and leadership abilities
  • Proficient in reservation and point-of-sale (POS) systems
  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality

Community Involvement

Assist in organizing community events and fundraising activities.

Interests

Eager to bring my passion for hospitality and strong customer service skills to the next level

Timeline

Host/Server

Maleks Pizza
10.2023 - Current

Customer Service Associate

Chipotle
05.2022 - 10.2023

Park Attendant

Occoquan Regional Park
05.2020 - 06.2021

Bachelor of Science - Clinical Science

George Mason University

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