Georgia Hubbard

Dynamic professional with a proven track record with more than 17 years experience in customer at Continental Airlines. Expert in data entry and maintaining customer confidentiality, coupled with exceptional skills in teaching and motivation. Achieved significant improvements in customer retention and operational efficiency, demonstrating a strong ability to lead under pressure.

• Effectively communicated with call center.
• Provides exceptional professional customer service to clients via phone and email
• Answers customer complaints and effectively deescalates altercations over the phone, resulting in customer satisfaction.
• Experience leader in senior's activities.

• International Customs Supervisor
• Line Dance and Senior's Community
• Achieved certification through the Institute of Certified Professional Managers (ICPM): Certified Manager (CM), 2022.
• Responsible for supervising the day-to-day operations of seniors.
• Adheres to community standards and maintains the highest degree of quality care at all times
• Remains in accordance with federal and state regulations.