Michael Mcfarlane
Hartford,CT
Summary
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
6
6
years of professional experience
Work History
Store Supervisor
Casper
06.2024 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Health Care Supervisor Dm
Riverside Health & Rehabilitation Center
02.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Supervisor of Operations
Hartford Parking
01.2024 - 08.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Manager
Amazon
02.2019 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
ST James High School
Princess Street 09-2008
Skills
- Chef
- Tiler
- Plumbing
- Security Officer
- musician
- Customer service
- Staff supervision
- Multitasking and organization
- Team leadership
- Schedule preparation
- Sales management
- Workforce management
- Performance evaluations
Timeline
Store Supervisor
Casper
06.2024 - Current
Health Care Supervisor Dm
Riverside Health & Rehabilitation Center
02.2024 - Current
Supervisor of Operations
Hartford Parking
01.2024 - 08.2024
Manager
Amazon
02.2019 - 05.2023
High School Diploma -
ST James High School
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