Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GEORGIANA G. CASTRO

Odessa,United States

Summary

Experienced program and people leader, education management, and customer relations. Currently serving as the Site Director at Elie Learning Afterschool Program, where I lead daily operations, staff management, and family engagement initiatives. My background spans from HR recruitment and program coordination to international cultural exchange, giving me a unique ability to build inclusive, supportive environments. Recognized for adaptability, strategic planning, and fostering meaningful connections across diverse communities.

Overview

11
11
years of professional experience

Work History

Site Director

Elie Learning Afterschool Program
04.2025 - Current
  • Direct daily program operations, ensuring a safe and engaging environment for students K–7.
  • Supervise, train, and mentor staff to deliver high-quality afterschool programming.
  • Collaborate with parents, teachers, and community partners to support student development.
  • Implement enrichment activities focusing on academic support, STEM, and social-emotional learning.
  • Manage scheduling, reporting, and compliance with organizational and state requirements.
  • Drive continuous improvement by evaluating program performance and introducing new initiatives.

Program Coordinator

Star Tech Group
04.2024 - 04.2025
  • Oversaw mentorship program for students interested in an MD career in partnership with Texas Tech University Health Science Center.
  • Analyzed program performance and steered strategic enhancements.
  • Participated in program development and modifications.
  • Served as liaison between external organizations and partners.
  • Coordinated meetings with stakeholders for program implementation.

Local Childcare Coordinator

Cultural Care Au Pair
12.2020 - 05.2022
  • Interviewed and mentored new host families.
  • Facilitated monthly check-ins to enhance family and au pair relationships.
  • Ensured well-being of both families and au pairs.

Business Development Center Representative

W&L; Subaru
08.2020 - 08.2021
  • Resolved customer issues and boosted satisfaction rates.
  • Provided excellent service in person and via phone.
  • Collaborated across departments to enhance customer experience.

Recruitment Specialist

Deutsche Telekom
12.2015 - 12.2017
  • Delivering evaluation reports for the shortlisted candidates;
  • Conducting F2F interviews and phone interviews;
  • Take ownership of the candidate research cycle and subsequent delivery of high caliber individuals to the LHR and HM;
  • Strategic sourcing for active and passive prospects using innovative sourcing techniques and a great variety of sources (LinkedIn, InfoJobs, eJobs, Monster);
  • Using Social Media channels (Facebook, Twitter, Google+, LinkedIn) to advertise, promote jobs, seek candidates and reinforce the professional network;
  • Gain an in depth understanding of roles to facilitate accurate database searches;
  • Work closely with the assigned recruiter to understand, support and deliver innovative resourcing/ recruitment solutions;
  • Maintaining up-to-date and accurate candidate data on recruitment database (HR Suite);
  • Sourcing for more positions at the same time;
  • Ensuring that CV's are passed to the recruiter if appropriate for other vacancies;
  • Regular participation at Job Fairs;
  • Intake meetings with Hiring Managers in order to understand better the position that I am recruiting for;
  • Process trainings for newcomers
  • Last but not least, I was the coordinator for my team and I learnt that I have to put their needs before mine

Customer Support Representative

Teleperformance
09.2015 - 01.2016
  • Handled service requests and technical support calls.
  • Monitored open cases and ensured timely solutions.

Receptionist (Internship)

Petit Palace Hotels
07.2014 - 12.2014
  • Managed check-in and check-out operations.
  • Handled reservations via phone and email.
  • Coordinated communication with other departments.

Education

Senior Human Resources Management -

SHRM
12-2025

Neuro-Linguistic Programming - Business Intensive

Mind Master
01.2017

Bachelor’s Degree - Tourism and Business Administration

University of Rey Juan Carlos
Madrid, Spain
06-2014

Skills

  • Team Collaboration
  • Adaptability
  • Problem-Solving
  • Time Management
  • Cultural Competence
  • Empathy and Active Listening
  • Attention to Detail
  • Critical Thinking

Languages

English
Spanish
Romanian

Timeline

Site Director

Elie Learning Afterschool Program
04.2025 - Current

Program Coordinator

Star Tech Group
04.2024 - 04.2025

Local Childcare Coordinator

Cultural Care Au Pair
12.2020 - 05.2022

Business Development Center Representative

W&L; Subaru
08.2020 - 08.2021

Recruitment Specialist

Deutsche Telekom
12.2015 - 12.2017

Customer Support Representative

Teleperformance
09.2015 - 01.2016

Receptionist (Internship)

Petit Palace Hotels
07.2014 - 12.2014

Neuro-Linguistic Programming - Business Intensive

Mind Master

Senior Human Resources Management -

SHRM

Bachelor’s Degree - Tourism and Business Administration

University of Rey Juan Carlos

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