Georgina Avila
Miracle Mile Properties
Los Angeles,CA
2
Languages
22
years of professional experience
Customer service and administrative professional with 15+ years of office experience supporting customers, management, and daily business operations. Experienced in reception, customer relations, administrative support, scheduling, data entry, records management, and high-volume communications. Recognized for professionalism, reliability, organization, and the ability to resolve issues while maintaining a positive customer experience. Proficient in Microsoft Office and office administration.
Work History
Receptionist/Administrative Assistant
6 Months- Managed front desk operations, greeted visitors, and professionally handled incoming calls and inquiries.
- Coordinated office access, mail, deliveries, and visitor communication.
- Scheduled meetings, maintained calendars, and provided administrative support to office staff.
- Maintained organized records, office supplies, expense documentation, and confidential paperwork.
- Prepared documents and performed filing, photocopying, scanning, and general clerical duties.
CUSTOMER SERVICE REPRESENTATIVE
1 Year 10 Months- Handled high-volume inbound calls, emails, and online chats while providing professional and responsive customer service.
- Resolved customer complaints, account concerns, billing questions, and payment issues.
- Assisted customers with product information and account-related inquiries.
- Documented customer interactions and maintained accurate account records.
- Identified customer needs and provided effective solutions while maintaining professionalism.
ADMINISTRATIVE ASSISTANT
9 Years 9 Months- Supported daily office operations, including phones, scheduling, filing, data entry, records, and correspondence.
- Assisted with budgeting, financial reports, expense tracking, supplies, and administrative projects.
- Coordinated schedules and communicated with clients, vendors, and office personnel.
- Maintained accurate and organized business records and documentation.
- Provided professional customer service and addressed client concerns in a timely manner.
ADMINISTRATIVE ASSISTANT
6 Years 7 Months- Provided administrative and customer service support for daily business operations.
- Managed scheduling, data entry, filing, records, and office correspondence.
- Responded to customer inquiries and assisted with general office coordination.
- Maintained organized documentation and supported management with administrative tasks.
Education
No Degree
Skills
Customer Service & Client Relations
Administrative & Office Support
Reception & Front Desk Operations
High-Volume Calls & Email Management
Data Entry & Records Management
Scheduling & Calendar Coordination
Billing & Payment Support
Conflict Resolution & Problem-Solving
Document Preparation & Filing
Microsoft Office
Office Coordination & Organization
Bilingual English & Spanish
Microsoft Office Suite
Outlook
Email Management
Calendar Management
Data Entry
Multi-Line Phone Systems
Document Preparation
Filing & Records Management
Office Equipment
Languages
English
Spanish
Timeline
Receptionist/Administrative Assistant
Miracle Mile Properties
01.2026 - 07.2026Read More
CUSTOMER SERVICE REPRESENTATIVE
Dion and Sons Inc.
11.2022 - 09.2024Read More
ADMINISTRATIVE ASSISTANT
Kash Construction & Management Inc.
05.2011 - 02.2021Read More
ADMINISTRATIVE ASSISTANT
Siena Imports Enoteca De Vino
09.2004 - 04.2011Read More
Santa Monica College
No Degree
Read More