Georgina Cazabal

• Ensured consistent quality and accuracy in daily dish preparation, contributing to customer satisfaction.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
• Regulated oven, broiler and roaster operations for cooking at correct temperatures.
• Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
• Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
• Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
• Enforced proper sanitation practices to prevent spoiling or contamination of foods.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
• Trained and guided kitchen staff, enhancing service quality and productivity through effective management.
• Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
• Prepared garnishes in advance for efficient use when finishing fresh dishes, enhancing presentation.
• Created streamlined processes for food preparation and presentation, improving workflow efficiency.
• Set up and performed initial prep work for soups, sauces and salads.
• Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
• Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
• Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.

• Greeted customers promptly and responded to questions.
• Welcomed customers, offering assistance to help find store items.
• Assisted with customer requests and answered questions to improve satisfaction.
• Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
• Backed up cashiers ringing up large number of customers by bagging products.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Handled merchandising and restocking needs for multiple checkout lanes.
• Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
• Verified customer identification for alcohol or tobacco purchases.
• Retrieved carts and baskets left at check-out lanes and returned to entryways to keep front-end neat.
• Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
• Swept and mopped front end during shifts to maintain professional appearance.
• Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
• Cleaned and stocked front end areas, including register changing tapes and ribbons.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Met high productivity standards in processing payments for customers.

• Scanned, priced and bagged customer groceries quickly to keep lines moving.
• Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
• Assisted with training new cashiers and customer service team members to increase speed of onboarding.
• Trained new team members in cash register operation, stock procedures and customer services.
• Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
• Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
• Directed merchandising and signage updates for weekly and seasonal promotional changes.
• Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
• Answered customer quests, provided store information and escorted to desired store areas.
• Helped customers find specific products, answered questions and offered product advice.
• Assisted with purchases, locating items and signing up for rewards programs.
• Learned roles of other departments to provide coverage and keep store operational.
• Clean,sanitize,equiqment,stock refrigerators when merchandise comes.wipe fridge ,clean glasses from fridge .sweep floors and mop.clean trash cans.fill it up milk ,creamer, sugar and ketchup ,mustard,onios, relish.stock Chips on the display when Merchandise comes etc.
• Observed company return policy when processing refunds by inspecting merchandise for wear or damage.