Georgina Contreras
Fort Worth,TX
Overview
22
22
years of professional experience
Work History
Junior Mortgage Loan Officer
Prosperity Bank
3100 W 7th St Fort Worth, Texas
01.2019 - 01.2026
- Assessed client financial profiles to identify optimal mortgage product recommendations.
- Optimized loan application processes to enhance operational efficiency and customer satisfaction.
- Facilitated communication with underwriters to maintain strict compliance with lending regulations and guidelines.
- Evaluated clients' needs and presented tailored mortgage solutions, improving overall decision-making clarity.
Office Manager/Lead Registered Dental Assistant
Dr. Scott Peterson
Fort Worth, TX
03.2010 - 01.2019
- Streamlined office operations through efficient scheduling and resource allocation.
- Implemented inventory management system, reducing supply shortages by optimizing reorder processes.
- Coordinated staff meetings, fostering communication and collaboration among team members.
- Developed training materials for new hires, enhancing onboarding experience and operational efficiency.
Lead Dental Assistant
Dr Bonola Next Century Dental
Watauga Texas
05.2004 - 08.2012
- Supervised daily operations of dental assisting team, ensuring high-quality patient care and efficient workflow.
- Trained and mentored junior dental assistants, enhancing skill sets and promoting teamwork.
- Implemented infection control protocols to maintain a safe clinical environment for patients and staff.
- Assisted in the management of patient records using digital systems to ensure accuracy and confidentiality.
Education
High School Diploma -
Dublin High School
Dublin, TXSkills
- Results driven
- Consultative selling
- Loan application management
- Comprehension of mortgage compliance standards
- Fluent in two languages
Accomplishments
- Supervised team of 2or more staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Telephone Service - Professionally processed 30+ calls per day, providing information and service to ensure customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Timeline
Junior Mortgage Loan Officer
Prosperity Bank
01.2019 - 01.2026
Office Manager/Lead Registered Dental Assistant
Dr. Scott Peterson
03.2010 - 01.2019
Lead Dental Assistant
Dr Bonola Next Century Dental
05.2004 - 08.2012
High School Diploma -
Dublin High School