Georgina\ Mendoza
Salinas,CA
Summary
Versatile and results-driven professional with a strong background in fast-paced food service environments, including notable experience at Taco Bell. Excelled in food preparation and customer service, enhancing customer satisfaction and reducing wait times through efficient work practices. Demonstrated expertise in grilling and a commendable ability to adapt to new challenges, contributing to positive team dynamics and workplace morale.
Offering strong work ethic and willingness to learn and excel in fast-paced environments. Brings basic understanding of food safety and preparation, quickly adapting to new tasks and procedures. Ready to use and develop skills in teamwork and culinary techniques in role.
Overview
9
9
years of professional experience
Work History
Crew Member Cook
Taco Bell Restaurant
05.2021 - Current
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Kept kitchen up to code for health and safety inspections.
- Trained new crew members on proper cooking techniques, food safety practices, and company policies.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Collaborated with team members to provide seamless customer service during peak hours.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.
- Ensured compliance with local health department regulations through diligent adherence to sanitation protocols and regular inspections.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Reduced food waste through proper portion control measures and careful monitoring of product expiry dates.
- Contributed to positive workplace morale through effective communication and teamwork skills.
- Operated grills, fryers and ovens to cook food items.
- Trained and assisted new kitchen staff members.
- Cleaned and sanitized work areas, utensils and equipment.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Monitored food temperatures to meet quality and safety standards.
- Followed company recipes and production standards to satisfy customers.
- Reduced customer waiting by batch cooking popular items during rush times.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles, and cleaning floors during slow periods.
Manager
McDonald's Restaurant
03.2020 - 03.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Crew Member
Taco Bell
05.2016 - 03.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cashier
Exxon
01.2016 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Alisal High School
Salinas, CA06-2008
Skills
- Stock rotation
- Food preparation
- Workstation setup
- Grilling expertise
- Cooking techniques
- Order taking
- Food presentation
- Adaptable and flexible
- Customer service
- Cash handling
- Cleaning and sanitization
Languages
Spanish
Full Professional
Timeline
Crew Member Cook
Taco Bell Restaurant
05.2021 - Current
Manager
McDonald's Restaurant
03.2020 - 03.2021
Crew Member
Taco Bell
05.2016 - 03.2018
Cashier
Exxon
01.2016 - 06.2017
High School Diploma -
Alisal High School
Similar Profiles
Michael FoxMichael Fox
Team Member at Taco Bell RestaurantTeam Member at Taco Bell Restaurant
Yilian Senan AlmeidaYilian Senan Almeida
Shift Manager at Taco Bell RestaurantShift Manager at Taco Bell Restaurant
Aleesha WallaceAleesha Wallace
Crew Member at Taco Bell RestaurantCrew Member at Taco Bell Restaurant