Georgina Ortegon
Alamo,TX
Summary
Results-oriented professional with extensive experience in leadership roles within the garment care industry. Skilled in implementing delivery tracking systems, enhancing operational efficiency, and coordinating successful marketing strategies to attract new customers and boost satisfaction.
Overview
9
9
years of professional experience
Work History
CEO
Fiesta Cleaners
Alamo, Texas
07.2025 - Current
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Implemented delivery tracking systems to enhance customer satisfaction and operational efficiency.
- Led team in daily operations and service delivery for garment care.
- Oversaw scheduling of staff to meet fluctuating customer demands efficiently.
- Streamlined workflow processes to enhance overall operational efficiency.
- Coordinated marketing initiatives to promote services and attract new customers.
- Evaluated employee performance and provided feedback for improvement opportunities.
- Developed and implemented strategic business plans to increase company profitability.
- Represented the organization at conferences, events, and networking activities as needed.
Authorization Specialist
DHR Health
Edinburg, Texas
06.2017 - 09.2025
- Coordinated communication between providers, patients, payers, and other departments as needed.
- Tracked authorization statuses using electronic databases or manual filing systems.
- Verified insurance authorizations with payers via telephone or web-based systems.
- Investigated discrepancies identified during audits of claims submitted for reimbursement by providers.
- Processed insurance claims following established policies and procedures.
Education
High School Diploma -
P.S.J.A. High School
Pharr, TX05-2000
Skills
- Employee training and development
- Strategic planning and execution
- Operational efficiency improvement
- Marketing strategy formulation
- Performance evaluation and analysis
- Customer relationship management
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
CEO
Fiesta Cleaners
07.2025 - Current
Authorization Specialist
DHR Health
06.2017 - 09.2025
High School Diploma -
P.S.J.A. High School