Georgina Asantewaa Boateng

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
• Built strong relationships with clients to deliver emotional support and companionship.

Principal Duties and Responsibilities • Ensured any fault was cleared within required SLA, escalated faults as required to meet the SLA. • Liaised with suppliers and customers in relation to fault resolution and controlled the repair process. • Managed initial trouble investigation, isolation, and steady state recovery. • Booked out tickets to telco vendors, for further access circuit trouble investigation. • Engaged and cooperated with higher technical teams to expedite fault resolution. • Reported carrier issues to our Access Provider Management team to improve supplier’s support. • Performed basic trouble shooting with JUNIPER and CISCO devices such as routers and cards. • Basic understanding of OSI model and apply principles from Layer 1, 2 and 3 on the practice.

• Ensured timely administration of medication, following strict protocols to maintain patient safety.
• Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
• Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
• Assisted in children's homeworks and other courseworks.
• Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
• Coordinated meal planning and preparation based on individual dietary and health needs, promoting healthy eating habits among patients and sometimes aid in feeding babies.