Geovanny Morel
Server
Jacksonville,FL
Summary
Diligent Server with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, guaranteeing a seamless dining experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Host/To-Go Specialist
Firebirds Wood Fired Grill
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Greeted guests immediately upon entry.
- Confirmed and made reservations for guests, inquiring about special occasions to enhance their visit.
- Immediately greeted tables with a genuine smile and being personable.
- Provided recommendations, asking about allergens that should be alerted to the chef to avoid cross-contamination.
- Sanitized and reset tables with freshly rolled linen and clean silverware.
- Kept high cleanliness standards when running food and removing dirty tableware.
- Pre-bussed and crumb tables
- Recorded take-out orders along with preparing incoming online orders.
- Built clientele with excellent service and trust.
Host/To-Go Specialist
PizzaCo
03.2021 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Monitored wait times accurately, providing accurate estimates of wait time during busy periods while keeping guests informed and engaged.
- Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
- Greeted guests immediately upon entry with a genuine smile.
- Trained new host staff members on company policies, procedures, and best practices to maintain consistent service standards across shifts.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Education
Secondary School Education - Health Education
Stratford High School
Stratford, CT06.2021
Skills
- Problem-solving
- Creative thinking
- Team collaboration
- Team leadership
- Task prioritization
- Adaptability
- Organization skills
- Strong communication
- Ability to work under pressure
- Strong work ethic
- Food Service
- Customer service
Certification
Stop The Bleed, 02/01/20, Stop the Bleed is a national awareness campaign and call-to-action. Stop the Bleed is intended to cultivate grassroots efforts that encourage bystanders to become trained, equipped, and empowered to help in a bleeding emergency before professional help arrives.
Personal Information
Work Permit: Authorized to work in the US for any employer
HOSA Event (Nursing Category)
I participated in an allied health program with HOSA during my junior and senior years of high school. HOSA is a career and technical student organization (CTSO) that prepares students for careers in health science. I placed first in the state of Connecticut in the Nursing Category.
Timeline
Server/Host/To-Go Specialist
Firebirds Wood Fired Grill
09.2022 - Current
Host/To-Go Specialist
PizzaCo
03.2021 - 06.2022
Stop The Bleed, 02/01/20, Stop the Bleed is a national awareness campaign and call-to-action. Stop the Bleed is intended to cultivate grassroots efforts that encourage bystanders to become trained, equipped, and empowered to help in a bleeding emergency before professional help arrives.
Secondary School Education - Health Education
Stratford High School
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