Gerald Bell
Balch Springs,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Delivery Driver
DoorDash
01.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Title Documet Processer
State Farm Mutual Automobile Insurance Company
08.2022 - 02.2023
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Communicated with customers to resolve common title issues.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Entered title and vehicle information into database.
- Contacted Mutiple State Motor Vehicle Department to determine status of pending titles.
- Handled cash and credit card payments accurately.
Customer Service Representative
Food For Good
03.2019 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Hughes High School
Hughes, ARBachelor of Science -
Arkansas Tech University
Russellville, AR2017
Skills
- Clerical Support
- Office Meetings
- Employee Evaluation
- Data Integrity
- Title Processing
- Critical Thinking
- Documentation Review
- Check Disbursement
- Computer Hardware Knowledge
- Active Listening
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Call Center Operations
Timeline
Title Documet Processer
State Farm Mutual Automobile Insurance Company
08.2022 - 02.2023
Delivery Driver
DoorDash
01.2022 - Current
Customer Service Representative
Food For Good
03.2019 - 07.2022
High School Diploma -
Hughes High School
Bachelor of Science -
Arkansas Tech University
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