Gerald Broussard
Bronx,NY
Summary
Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Manager
Women For Afghan Women
08.2022 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Administration Assistant
CBRE
10.2020 - 07.2022
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Interacted with vendors to purchase and set up equipment and services.
Lobby Concierge
Securitas Security Services USA
09.2013 - 10.2020
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
- Handled over 100 calls per day to address customer inquiries and concerns.
- Prepared variety of different written communications, reports and documents.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
Administrative Assistant
Scan New York
09.2007 - 09.2019
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Received and processed stock into inventory management system.
- Answered central telephone system and directed calls accordingly.
- Troubleshot copy machines and printers and scheduled service as needed.
- Onboarded new employees with training and new hire documentation.
Education
Bachelor Of Computer Science - Information Technology And Networking
DeVry University
Naperville, IL05.2026
Skills
- Data Entry
- Human Resources Operations
- MS Office
- Computer Proficiency
- Creative Problem Solving
- Contract Negotiation
- Multitasking and Prioritization
- Verbal and Written Communication
- Database and Client Management Systems
- Supply Inventory Control
- Spreadsheet Tracking
- Administrative Procedures
- Customer Service
- HR processes
- HR policies and procedures
- New Employee Orientation
- Retention Strategies
- Background Checks
- HR software proficiency
- Diversity and Inclusion
- Onboarding and Orientation
- Recruitment Strategies
- Exit Interviews and Processes
- Records Management
Certification
- Certified Google Support Fundamentas, Coursea
- The Bits and Bytes of Computer Networking
Timeline
HR Manager
Women For Afghan Women
08.2022 - Current
Administration Assistant
CBRE
10.2020 - 07.2022
Lobby Concierge
Securitas Security Services USA
09.2013 - 10.2020
Administrative Assistant
Scan New York
09.2007 - 09.2019
Bachelor Of Computer Science - Information Technology And Networking
DeVry University
- Certified Google Support Fundamentas, Coursea
- The Bits and Bytes of Computer Networking
Similar Profiles
Mohammad Fahiq TahiriMohammad Fahiq Tahiri
PROGRAM DIRECTOR at Afghan Women Skills Development CenterPROGRAM DIRECTOR at Afghan Women Skills Development Center
Abdul Basir AnwariAbdul Basir Anwari
Finance Contractor at CW4WAfghan (Canadian Women for Women in Afghanistan)Finance Contractor at CW4WAfghan (Canadian Women for Women in Afghanistan)
MaLissa BlairMaLissa Blair
Triage Nurse at Axia Women's Health- Women for Women OBGYNTriage Nurse at Axia Women's Health- Women for Women OBGYN