Gerald Fernandez

• Kept accurate documentation of patient's care plans, treatments, and outcomes.
• Communicated effectively with therapists about patient needs throughout the course of their care.
• Oversaw appointment scheduling, insurance authorization maintenance, payment collection, and supply ordering.
• Coordinated with other healthcare professionals to deliver comprehensive care.

• Inspected freight containers for damage or missing items prior to loading.
• Monitored staff performance to ensure compliance with company policies and procedures.
• Ensured that all loaders followed established safety protocols while operating machinery.

• Assisted with equipment set-up and demonstrated exercises for treatment.

• Assisted with therapeutic modalities including ultrasound therapy and electrical stimulation units.
• Observed patients during treatment to report any changes or concerns to the therapist.
• Maintained a clean, safe and organized therapy environment.
• Created two personal projects for the clinic:

1. Designed and developed an educational brochure on lymphedema

2. Created a shoulder rehabilitation home exercise program

• Collaborated with medical staff to meet correct nutritional needs of patients
• Prepared and served meals in accordance with COVID-19 protocols for healthcare staff and patients
• Engaged with patients to ascertain their meal preferences and deliver personalized service
• Functioned in a variety of roles within the company as needed