Operations professional with solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with reliable and adaptable approach to changing needs.
Overview
35
35
years of professional experience
Work History
Operations Specialist
H&R Block
05.2017 - Current
Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problem solving.
Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Station Cleaner
New York City Transit Authority
01.1991 - 12.2016
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Provided assistance to other staff members with cleaning of difficult areas.
Organized and used industrial cleaning products following strict safety procedures.
Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.