Summary
Overview
Work History
Education
Skills
Engagement
Timeline
Generic
GERALD GREEN II

GERALD GREEN II

Houston,TX

Summary

Talented professional with several years driving revenue growth by successfully leading new product launches and market research initiatives. Accomplished at handling changing company, customer, and project demands. Practiced at keeping team morale high while meeting aggressive deadlines and completing complex project requirements.

Overview

11
11
years of professional experience

Work History

Sr. Technical Product Manager, Data & Artificial Intelligence - Transportation

NIKE, Inc.
12.2022 - Current
  • Company Overview: Global Marketplace Supply Chain
  • Develop strategic roadmaps for transportation to enhance operational efficiency and inventory management
  • Direct data-driven decision-making processes for 7+ supply chain products, focusing on data and analytics
  • Prioritize stakeholder requests during high-volume periods, ensuring alignment with organizational needs and goals
  • Determine business values ranging from 300K - 10MM annually for products built by data and BI engineers
  • Study UX for Athletes
  • Across NA who use Cognos reports and Tableau dashboards to view transportation data
  • Global Marketplace Supply Chain | Remote

Technical Product Owner

NIKE, Inc.
07.2021 - 12.2022
  • Company Overview: Marketplace Supply Chain Technology
  • Led a cross-functional team of 9+ engineers to meet stakeholder needs while considering technology feasibility
  • Partnered with Scrum Master to plan agile sprints based on velocity and team roadmap, ranging from 40-60 story points
  • Converted stakeholder intake requests into user stories using JIRA to plan deliverables based on resource capacity
  • Delivered and implemented inbound and outbound data ingestion for new regional service distribution centers
  • Marketplace Supply Chain Technology

Product Manager, Mobile Operations

WarnerMedia
Atlanta, USA
10.2019 - 10.2020
  • Company Overview: NBA Digital | Atlanta, GA
  • Released Direct 2 Consumer streaming feature for NBA TV on NBA: Official App to over 5M users on Android and iOS
  • Prioritized release schedules by tracking scope and capacity, implementations, and launch activities with the ops team
  • Defined and documented user stories/requirements for product features and monitored their development using JIRA
  • Troubleshot issues regarding app failures or blockers that impeded the success of the NBA: Official App
  • Monitored feedback received from reviews in app stores along with usage data from New Relic and Adobe Analytics
  • Reviewed over 40 tickets per platform every two-week sprint to prevent failure and ensure user acceptance
  • Maintained fan activity during the global pandemic by implementing social distance features that increased engagement
  • Submitted and released product updates to the Apple App Store, Google Play Store, and Amazon Developer Store
  • NBA Digital | Atlanta, GA

Sr. Product Owner, Business Relationship Management

United Parcel Service
Atlanta, USA
01.2019 - 10.2019
  • Company Overview: Customer and Billing | Atlanta, GA
  • Recommended usability enhancements to improve the experience for Digital Onboarding on UPS.com
  • Managed product defects and new user stories using Microsoft TFS to track and record all UAT results
  • Engaged in SCRUM activities using JAMA, JIRA, and TFS to validate successful application changes
  • Analyzed web application log data to track trends for success and failure at Digital Onboarding
  • Determined overall impact on revenue after changes were implemented to prevent future loss by channel
  • Monitored drop-off rates during the Digital Onboarding process for improvement to the user experience
  • Supervised over 30 countries' activities and engagement with Digital Onboarding in the production environment
  • Customer and Billing | Atlanta, GA

IT Business Analyst, Delivery Management

CenterPoint Energy
Houston, USA
04.2018 - 12.2018
  • Company Overview: Technology Operations | Houston, TX
  • Owned Android and iOS mobile applications that increased user acceptance and reduced time on task
  • Supported the Project Management Office to enhance resource allocation, budgeting, and forecasting processes
  • Built project plans using Microsoft Project to track milestones and manage tasks by resource allocation
  • Monitored and improved vendor relationships by actively tracking resource spend and encouraging project progress
  • Reduced overall company costs by understanding the true levels of effort associated with operational tasks
  • Technology Operations | Houston, TX

IT Project Manager, Sales Process & Transformation

Hewlett Packard Enterprise
Houston, USA
05.2016 - 04.2018
  • Company Overview: Enterprise Group Sales Operations | Houston, TX
  • Designed worldwide solutions that enhanced QlikView dashboards for high-level business quality metrics
  • Identified and communicated usability and data efficiency risks to engineers that helped increase user acceptance
  • Communicated daily tasks for agile development sprints and executed ITG to PROD environment implementations
  • Created requirement documents with engineers and stakeholders to identify scope, resource needs, and risks
  • Streamlined data by applying business intelligence norms to reduce time spent on quality metric assessments
  • Produced status reports and resource allocation plans according to project roadmap to present to stakeholders
  • Enterprise Group Sales Operations | Houston, TX

UX Specialist, Internal Applications

Walmart Stores, Inc.
Bentonville, USA
05.2014 - 05.2016
  • Company Overview: Global Back Office Solutions | Bentonville, AR
  • Produced user-centered prototypes using Axure RP for HR apps that reduced employee task time by 60%
  • Researched mobile designs by traveling to Southeast Asia to gain insight into international user desired processes
  • Led insights & analytics work stream to mature UX best practices, including the implementation of LeanKit as a tool
  • Developed and applied UX heuristic evaluation process to identify opportunities found in enterprise-facing systems
  • Drafted project delivery plans for usability enhancements and system transformations to align with style guides
  • Completed high-level reports on product testing for multiple multi-million-dollar SAP back-office solutions
  • Global Back Office Solutions | Bentonville, AR

Education

Doctor of Business Administration - Management Theory and Organizational Leadership

The University of Maryland
03.2025

Master of Science - Learning Technologies and Design, Technology in Schools

The University of Missouri
Columbia, MO
12.2019

Bachelor of Business Administration - Management Information Systems

The University of Oklahoma
Norman, OK
08.2015

Skills

  • Strategic Leadership
  • Education Technology
  • Reporting & Analytics
  • Learning Management
  • HR Management
  • Management Theory
  • Organizational Branding
  • Diversity, Equity, and Inclusion
  • Organizational Leadership
  • Stakeholder Engagement
  • Data Visualization
  • Budget Planning
  • Team Management
  • Process Improvement
  • Product Development

Engagement

  • Alpha Phi Alpha Fraternity, Inc., Member, Active, Develop leaders, promote brotherhood and academic excellence, and provide service and advocacy for the community
  • Emerging 100 HTX, Member, Active, Impact the citizens of Houston through mentoring, economic empowerment, education, leadership, health and wellness
  • Cornell University, Teaching and Learning in the Diverse Classroom Certificate, Active, Learned how to create and sustain inclusive, student-centered learning environments
  • Dale Carnegie Immersion Course, Graduate, Active, Understood different communication styles and ways to manage face-to-face interactions better
  • Lean Six Sigma, White Belt, Active, Demonstrated process improvements that eliminate unnecessary steps and increase overall business productivity
  • National Black MBA Association, Member, Active, Dedicated to the enhancement and development of educational and economic empowerment for African Americans

Timeline

Sr. Technical Product Manager, Data & Artificial Intelligence - Transportation

NIKE, Inc.
12.2022 - Current

Technical Product Owner

NIKE, Inc.
07.2021 - 12.2022

Product Manager, Mobile Operations

WarnerMedia
10.2019 - 10.2020

Sr. Product Owner, Business Relationship Management

United Parcel Service
01.2019 - 10.2019

IT Business Analyst, Delivery Management

CenterPoint Energy
04.2018 - 12.2018

IT Project Manager, Sales Process & Transformation

Hewlett Packard Enterprise
05.2016 - 04.2018

UX Specialist, Internal Applications

Walmart Stores, Inc.
05.2014 - 05.2016

Doctor of Business Administration - Management Theory and Organizational Leadership

The University of Maryland

Master of Science - Learning Technologies and Design, Technology in Schools

The University of Missouri

Bachelor of Business Administration - Management Information Systems

The University of Oklahoma
GERALD GREEN II