Gerald Hollis
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Mentoring Coach
Transforming Youth Movement
04.2022 - Current
- Developed engaging training programs for youth participants.
- Facilitated workshops to enhance personal and leadership skills.
- Coordinated volunteer efforts to support community outreach initiatives.
- Collaborated with local organizations to create resource partnerships.
- Evaluated participant progress and provided constructive feedback regularly.
- Promoted a positive environment through active listening and encouragement.
- Implemented safety protocols during all coaching activities and events.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Guided mentees in developing essential skills and knowledge for career advancement.
- Designed personalized mentorship programs to meet individual learning needs of learners.
Amnesty Floor Monitor
Amazon
Concord
10.2021 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Updated and maintained databases with current information.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated proper safety protocols when operating robots or using tools associated with robotics projects.
- Identified opportunities for improving operational effectiveness through automation or robotics.
- Provided technical guidance and expertise to other team members on various aspects of Robotics Process Automation projects.
- Trained personnel in proper use of robotics equipment and software applications.
Substitute Teacher
Kannapolis City Schools
Kannapolis
10.2016 - 02.2025
- Delivered engaging lessons in diverse subjects to various grade levels.
- Managed classroom behavior and maintained student engagement effectively.
- Collaborated with teachers to implement lesson plans and instructional strategies.
- Oversaw classroom activities and ensured a safe learning environment for all students.
- Communicated regularly with school staff regarding student progress and behavior issues.
- Utilized educational technology to enhance learning experiences for students.
- Participated in professional development workshops to improve teaching practices and skills.
- Encouraged positive behavior among students through effective communication techniques.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Promoted a safe and secure atmosphere within the classroom setting.
- Implemented school policies and procedures in the classroom.
- Monitored student progress throughout the day.
- Supported special needs students by providing individual instruction as needed.
- Engaged students in discussions to promote interest and drive learning.
Education
A. L. Brown High
Skills
- Training program development
- Workshop facilitation
- Safety protocol implementation
- Customer relationship management
- Team collaboration
- Conflict resolution
- Project organization
- Active listening
- Effective communication
- Time management
- Problem solving
- Leadership skills
- Lesson plan implementation
- Staff development
- Personal development
- Athlete safety
- Represent team
- Data evaluation
- Developing agendas
- Self-awareness promotion
- Asset management
- Team bonding
- Safety protocols
Certification
- Fork Lift Certified
- Amazon Robotics Trained
- CDL A Permit
Timeline
Lead Mentoring Coach
Transforming Youth Movement
04.2022 - Current
Amnesty Floor Monitor
Amazon
10.2021 - 07.2025
Substitute Teacher
Kannapolis City Schools
10.2016 - 02.2025
A. L. Brown High