Gerald Kennard
Fort Worth,TX
Summary
Proven leader at Taco Bell, adept in cash handling and fostering a customer service focus. Excelled in training and mentoring employees, significantly enhancing team performance. Demonstrated exceptional decision-making skills, resolving escalated customer issues and upholding company standards.
Overview
3
3
years of professional experience
Work History
Shift Manager
Taco Bell
03.2019 - 03.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Associates Of Applied Science - Graphic Communications
Tarrant County College
Hurst, TXSkills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
Languages
Spanish
Professional Working
Timeline
Shift Manager
Taco Bell
03.2019 - 03.2022
Associates Of Applied Science - Graphic Communications
Tarrant County College
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