Gerald Kutscherousky
Frisco,TX
Summary
Results-driven with history of effectively managing accounts and the ability to prioritize tasks and meet deadlines. Strong focus on team collaboration while ensuring reliable support for colleagues and clients. Skilled in conflict resolution, case management, and ensuring compliance with legal standards.
Overview
33
33
years of professional experience
Work History
Sales and Logistics Representative
Huffines Chevrolet Lewisville
Lewisville, TX
07.2023 - Current
- Serve customers with knowledgeable, friendly support at every stage of purchasing.
- Meet existing customers to review current services and expand sales opportunities.
- Develop and maintain strong working relationships with vendors and company personnel throughout the assigned territory.
- Meet with customers and service staff to discuss and tailor to their specific needs.
- Manage customer accounts to secure customer satisfaction and repeat business.
- Coordinate transportation and service of product for customers.
- Coordinated cross-functional teams for seamless execution of logistics projects from inception to completion.
Sales and Account Manager
Interstate Cleaning And Maintenance
Frisco, TX
01.1995 - 07.2023
- Sales and Account Manager for industrial cleaning and maintenance service.
- Provided effective time and resource management while developing new territories for area covering North, Central and South Texas.
- Fielded customer complaints and resolved issues in timely manner.
- Key accounts include: TXU Energy, Oncor Energy, Time Warner Cable, Ancira Auto Group, HEB Grocers and Sherwin-Williams.
- Facilitated annual collaboration with Ancira Auto Group to ensure maintenance services for 1200 RVs.
Probation Officer
Bell County Juvenile Probation
Killeen, TX
01.1992 - 01.1995
- Serve customers with knowledgeable, friendly support at every stage of purchasing.
- Meet existing customers to review current services and expand sales opportunities.
- Develop and maintain strong working relationships with vendors and company personnel throughout the assigned territory.
- Meet with customers and service staff to discuss and tailor to their specific needs.
- Manage customer accounts to secure customer satisfaction and repeat business.
- Coordinate transportation and service of product for customers.
- Coordinated cross-functional teams for seamless execution of logistics projects from inception to completion.
Education
Bachelor of Science - Criminal Justice
Texas State University
San Marcos, TXSkills
- Sales and Marketing
- Quality Management
- Staff Management
- CRM Software
- Customer Service
- Resolution-Oriented
- Document Preparation and Management
- Verbal and Written Communication
Timeline
Sales and Logistics Representative
Huffines Chevrolet Lewisville
07.2023 - Current
Sales and Account Manager
Interstate Cleaning And Maintenance
01.1995 - 07.2023
Probation Officer
Bell County Juvenile Probation
01.1992 - 01.1995
Bachelor of Science - Criminal Justice
Texas State University