Gerald McLaughlin
Topeka,KS
Summary
Cook manager with 14 years of experience in kitchen supervision and health regulation compliance. Proven track record in enhancing customer service and resolving conflicts effectively. Skilled in staff training, problem-solving, and maintaining high health and safety standards. Focused on driving operational efficiency and fostering a high-performance team.
Overview
14
14
years of professional experience
Work History
Cook Manager
Abigails Grill and Bar
Topeka, Kansas
11.2011 - 04.2026
- Supervised kitchen staff to coordinate daily cooking activities, improving workflow and service quality.
- Trained new kitchen staff on proper cooking techniques and safety protocols.
- Trained new kitchen staff on cooking techniques, equipment use, and safety protocols.
- Managed inventory levels by ordering necessary supplies, supporting uninterrupted kitchen operations.
- Monitored inventory levels and ordered necessary kitchen supplies to ensure availability.
- Ensured compliance with health, safety, and sanitation standards throughout kitchen operations.
- Conducted regular inspections to maintain cleanliness and organization standards, supporting compliance with health regulations.
- Resolved customer complaints professionally, upholding high service standards.
Unarmed Security Officer
Guardian Security LLC
Topeka, Kansas
07.2019 - 07.2024
- Monitored premises for security breaches and safety hazards, ensuring safety through regular patrols.
- Responded to alarms and emergencies, ensuring swift resolutions that minimized potential risks.
- Implemented access control measures to secure premises for visitors and employees.
- Patrolled crowds during events to maintain order and deter misconduct.
- Conducted training sessions for new officers on security protocols on security protocols and operating procedures to enhance team readiness and compliance.
- Collaborated with law enforcement on investigations of suspicious activity, strengthening security measures and improving response times.
- Prepared detailed reports on daily activities and security incidents, enhancing documentation for future reference.
- Maintained communication with team members using radio systems throughout shifts.
Education
High School Diploma -
Seaman High School
Topeka, KS05-1993
Skills
- Inventory management and oversight
- Health regulations compliance
- Food safety and compliance
- Staff training and development
- Menu planning and development
- Customer service excellence
- Team leadership and management
- Conflict resolution and de-escalation
- Cross-contamination prevention strategies
- Dish preparation techniques
- Patrol operations and techniques
- Problem solving and critical thinking
- Attention to detail in operations
- Theft prevention training methods
- General security practices
- Crime prevention strategies
- Incident reporting protocols
- Surveillance techniques and practices
- Defensive tactics training programs
- Physical fitness for security roles
- Interior and exterior patrol strategies
- Workplace violence prevention measures
- Threat assessment skills
- Security guard licensing requirements
- Staff management and supervision
Accomplishments
- Wing Fling Champion
- Created my own sauce
Timeline
Unarmed Security Officer
Guardian Security LLC
07.2019 - 07.2024
Cook Manager
Abigails Grill and Bar
11.2011 - 04.2026
High School Diploma -
Seaman High School