Gerald Miller

A Master Service Technician, delivering an excellent customer experience, while maximizing every potential billing opportunity.

Performing at the highest level, while accurately estimating , diagnosing, servicing, customizing, as well as documenting all of the customers needs, and further recommendations.

Proficient in a variety of complex methods, in law enforcement fleet building. Which include, Harley-Davidson and Whelen emergency warning, and lighting equipment. Including extensive wiring, customizing, and programming for different applications, per that particular department standard.

Performed duties, as a Master Service Technician. Including, diagnosing, servicing, and customizing Harley-Davidson brand motorcycles.

Performing estimates for warranty, extended warranty, and insurance.

Documenting diagnostic findings, as well as safety concerns, and further detailed recommendations.

Performed in a full time capacity, as an educator.

An Instructor, teaching the Advance Powertrain courses.

Lecturing, Demonstrating, and testing proper skills, to proceed through the Harley-Davidson technician program, for aspiring service technicians.