GERALD ONWUDE
Dallas,Texas
Summary
Seasoned project management professional specializing in IT projects such as IT Service Management (ITSM), Software Development Life Cycle (SDLC), UI/UX, CI/CD, Migration, and Security projects with a strong focus on team collaboration and achieving results. Proficient in leading diverse teams using waterfall and Agile methodologies (Hybrid) to deliver effective solutions that meet organizational goals. Skilled in strategic planning, risk management, and stakeholder communication. Prepared to drive impactful outcomes and lead projects to success.
Excellent communicator focused on optimizing processes and achieving project success. Recognized for reliability and adaptability in dynamic environments.
Overview
15
15
years of professional experience
6
6
Certification
Work History
Sr. Project Manager / Scrum Master
Humana Health
04.2022 - Current
- Led the end-to-end management of multiple projects focused on SDLC, ITSM implementations, CI/CD pipelines and security compliance, consistently delivering on-time, high-quality deliverables.
- Led project kick off meetings, project plans, risk assessment, PMO meeting and client status update.
- Conducted thorough business analysis and requirements gathering, working closely with cross-functional teams to align project objectives with client needs, and improving resource allocation.
- Oversaw IT security and compliance projects, working with cybersecurity teams to implement robust solutions, ensuring systems meet regulatory standards and minimized vulnerabilities.
- Spearheaded a successful data migration to the cloud, optimizing performance and data accessibility while implementing robust security controls.
- Collaborated with inter dependent teams to develop user-centered interfaces, increasing customer satisfaction ratings by 30% post-release.
- Drove daily lead sync calls to ensure issues and requirements have constantly been communicated and resolved.
- Drove scrum and team meetings daily to ensure requirements are met.
- Key Achievements:
- Led execution of 5 concurrent implementation projects across SDLC, UI/UX, ITSM, CRM and custom application modules, delivering all projects on time and within budget while maintaining 98% stakeholder satisfaction ratings.
- Increased team productivity by 35% by introducing tailored Agile workflows, prioritizing features based on value-driven KPIs.
Sr. Project Manager
Veterans Affair / State of Texas
07.2020 - 04.2022
- Led and managed 2 dev teams (Scrum Master, Product Owner, and Development) through the delivery of SDLC, ITSM, migration, UI/UX, and security-focused projects, ensuring all projects are delivered on time, within scope, and budget.
- Collaborated with key stakeholders to elicit, document, and prioritize business requirements, and ensure alignment with business goals across SDLC, UI/UX, and ITSM projects.
- Spearheaded the migration of legacy systems to cloud platforms, resulting in a 20% reduction in operational costs and 15% improvement in service delivery efficiency.
- Defined and maintained the project roadmap, monitored progress, and lead daily Scrum meetings, sprint planning, and retrospectives to ensure Agile practices are consistently followed.
- Oversaw the implementation of CI/CD pipelines to automate testing, deployment, and monitoring of applications, improving the overall delivery speed by 30%.
- Key Achievements:
- Partnered with cross-functional teams to deliver security projects by ensuring compliance with industry standards and aligning with organizational risk management strategies.
- Analyzed business processes and identify opportunities for improvement through the adoption of automation and streamlining efforts.
Sr. Project Manager II / Scrum Master
PepsiCo – Retail
03.2017 - 07.2020
- Managed projects focused on data migration, security enhancements and SDLC updates, ensuring timely and within-budget delivery maintaining above 90% satisfaction rating.
- Conducted workshops with key stakeholders to define business requirements, translating them into technical specifications and actionable tasks for the development team.
- Developed risk management strategies, including contingency plans and risk mitigation measures, resulting in minimal project delays and lower-than-expected operational costs.
- Implemented Agile principles within the Waterfall framework for specific project phases, improving flexibility and enabling faster feedback and iterations for key deliverables.
- Guided projects with a focus on customer experience, collaborating with designers and developers to optimize workflows and enhance user satisfaction.
- Key Achievements:
- Successfully delivered a critical data migration project ahead of schedule, achieving a 99% data accuracy rate.
- Reduced security incident response times by 40% through a robust security enhancement project.
- Consistently received positive feedback from clients, commending clear communication, timely delivery, and effective problem-solving skills.
Agile Project Manager / Business Analyst
Wells Fargo Bank
01.2014 - 03.2017
- Managed projects involving SDLC and ITSM enhancements, providing critical oversight on requirements gathering, user story development, and stakeholder alignment.
- Utilized data-driven insights to optimize reports, streamlining deployments and enabling faster feedback cycles for development teams.
- Led the migration of legacy systems to modern, cloud-based platforms, performing risk assessments, securing data integrity, and managing stakeholder expectations.
- Coordinated with SDLC/UI/UX teams to implement usability testing and customer feedback loops, enhancing product design based on real user behavior and preferences.
- Conducted post-implementation reviews, collecting performance metrics and incorporating lessons learned to improve future projects.
Project Manager / Business analyst
State Farm Insurance
09.2010 - 12.2013
- Assisted in defining project scope, objectives, and deliverables in alignment with customer and business needs.
- Coordinated the delivery of ITSM and security-focused projects ensuring IT operations were optimized, and security protocols were effectively integrated.
- Analyzed user requirements and collaborated with development teams to translate them into functional and technical specifications.
- Delivered business intelligence solutions to improve decision-making and business process optimization.
- Supported Scrum team as an Agile Business Analyst, attending daily standups, sprint planning, and backlog refinement sessions.
Education
B.Sc. - Computer Science
LEAD CITY UNIVERSITY
Skills
- Project Planning and Scope Management
- Stakeholder Management
- Risk Management & Issue Resolution
- Requirements Gathering & Analysis
- Cross-functional Team Leadership
- Change & Release Management
- Client Relationship Management
- Risk Management, Compliance, Security Audits
- Client relationship management
- Project scheduling
- Cross-functional communication
- Training and mentoring
- Meeting facilitation
- Agile & Waterfall methodology
- Financial administration & Contract preparation
- Requirements gathering & KPI tracking
- Multi-project management
- Project goals and milestones
- Critical thinking & Problem-solving
- Excellent communication
- Work Planning and Prioritization
- Attention to detail
Certification
- Project Management Professional (PMP) – Project Management Institute (PMI)
- Certified Project manager Green belt (MBB) – Six Sigma
- Agile Certified Practitioner (PMI-ACP) – Project Management Institute (PMI)
- Certified Business Analysis Professional (CBAP) – International Institute of Business Analysis (IIBA)
- Certified ScrumMaster (CSM) – Scrum Alliance
- ITIL Foundation Certification (ITIL V4)– AXELOS
- Certified ServiceNow System Administrator
Training
- ServiceNow Knowledge Conference - Attendee, 2021
- Agile Project Management Workshops - 2020
- Leadership in Technology Management - 2019
Section name
- Work Status - Citizen
- Looking for 100% remote positions only
- Public trust clearance active
Timeline
Sr. Project Manager / Scrum Master
Humana Health
04.2022 - Current
Sr. Project Manager
Veterans Affair / State of Texas
07.2020 - 04.2022
Sr. Project Manager II / Scrum Master
PepsiCo – Retail
03.2017 - 07.2020
Agile Project Manager / Business Analyst
Wells Fargo Bank
01.2014 - 03.2017
Project Manager / Business analyst
State Farm Insurance
09.2010 - 12.2013
B.Sc. - Computer Science
LEAD CITY UNIVERSITY
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