Summary
Overview
Work History
Education
Skills
Timeline
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Gerald Pearson

New York,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Hospitality General Manager

Exxir Hospitality
08.2019 - 07.2023
  • Developed and implemented strategies to increase sales and profitability. In doing such, Food Sales increased 34% within 2-month period.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Effectively managed over 100+ employees

Manager- Bar

Sachet
08.2017 - 08.2019
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Consulted with managers to organize special events and promotions.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 40% improvement over prior onboarding process

Education

Business Management - Accounting And Business Management

Colorado State University
Fort Collins, CO
05.2011

Skills

  • Workflow Planning
  • Distribution Management
  • Process Automation
  • Expense Control
  • Customer Retention
  • Customer Relationship Management
  • Employee Development
  • Team Player
  • Effective Leader

Timeline

Hospitality General Manager

Exxir Hospitality
08.2019 - 07.2023

Manager- Bar

Sachet
08.2017 - 08.2019

Business Management - Accounting And Business Management

Colorado State University

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Gerald Pearson