Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

GERALD PRICE

Seattle,WA

Summary

Strategic and solutions-driven leader with a proven track record in streamlining operations, leading cross-functional projects, and coordinating impactful events to boost team efficiency and organizational performance. Recognized for blending big-picture thinking with hands-on execution to support strategic initiatives and daily operations. Adept at fostering collaboration through clear communication, proactive problem-solving, and a focus on results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Floor Operations /Staff Member

Cone & Steiner
06.2025 - Current
  • Boosted net sales by creating engaging visual merchandising displays showcasing featured products or limited-edition collections.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Strategic Support Director, Operations

BECU
12.2024 - 05.2025
  • Collaborated with senior leadership to propel enterprise-wide strategic initiatives, shaping operational success and future growth.
  • Orchestrated cross-departmental projects, uncovering critical opportunities that boosted overall business unit productivity by 30%.
  • Pioneered interdepartmental communication initiatives, resulting in a 40% increase in employee satisfaction ratings.

Operations Advisor, TRIO SSS & AANAPISI

North Seattle College
06.2023 - 12.2023
  • Conducted a comprehensive assessment for TRIO and AANAPISI programs, leading to the development of Standard Operating Procedures (SOPs) and enhancing program efficiency and automation by 60%.
  • Created financial and student-centric dashboards, facilitating streamlined budget oversight and decision-making processes.
  • Transformed KPI monitoring through innovative project management and CRM solutions, driving a 30% boost in program recruitment.

Operations Manager, Global Staffing & Client Experience

Mursion, Inc.
10.2020 - 04.2022
  • Managed weekly 15-16 high-priority global projects across diverse sectors, optimizing global workforce utilization and enhancing client satisfaction.
  • Spearheaded a 187% global expansion of the Talent Operations department, driving a 90% improvement in client satisfaction metrics.
  • Implemented the "Alternative Delivery Model" as a transformative Diversity, Equity, and Inclusion initiative that amplified productivity benchmarks by 40%.

Operations Coordinator

Thornton Tomasetti, Inc.
09.2018 - 10.2021
  • Formed strategic alliances with executives, amplifying employee engagement metrics by 50% while enhancing project adherence.
  • Served on the International Committee Review Board for Quality Assurance and Quality Control across all domestic and international projects, ensuring compliance and managing project timelines and financial budgets.
  • Led event planning and employee engagement activities, supporting retention strategies and fostering a vibrant workplace culture conducive to growth and productivity.

Head of Operations & Strategy Alignment

Chicago Ink Tattoo Lounge & Artistry School
12.2014 - 01.2018
  • Spearheaded systems integration and pricing model adjustments, amplifying recruitment efficiency and driving a 30% annual revenue surge.
  • Established dynamic frameworks that defined strategic goals, contributing to a 90% boost in team productivity over one year.
  • Championed robust financial strategies while crafting innovative fundraising programs, dramatically boosting business development.

Director of Talent Operations

John Casablanca's Modeling and Career Centers
06.2014 - 12.2014
  • Spearheaded recruitment and onboarding for a diverse team in the New Faces division, boosting retention by 25%.
  • Redesigned recruitment and onboarding workflows, slashing time-to-hire by 30%, enhancing candidate experience.
  • Developed sales methodologies tailored for Elite Modeling programs, driving a 40% increase in closing rates and a sustained 15% year-over-year escalation in revenue streams.

Education

Doctor of Business Administration (D.B.A.) - Global Leadership

Bellevue University
Bellevue, NE
05-2026

Advanced Diploma - Legal Studies

Alison Education Company
Galway, IE
02-2022

Advanced Diploma - Operations Management

Alison Education Company
Galway, IE
09-2020

Master of Business Administration (M.B.A.) - Strategic Leadership

Olivet Nazarene University
Bourbonnais, IL
11.2017

Bachelor of Science - Performance Theatre

Illinois State University
Normal, IL
12.2012

Skills

  • Operational Oversight
  • Talent Acquisition & Recruitment
  • Cross-functional Collaboration
  • Expansion Planning & Scalability
  • Process Improvement Strategies
  • Strategic Leadership
  • Data Analysis and Reporting
  • Financial Management
  • Policy and Procedure Development
  • Change Management
  • Workforce Development
  • Vendor Relationship Management
  • Systems Review and Integration
  • Customer service expertise
  • Cash handling

Certification

  • ProcessArc, Inc.: LEAN SIX SIGMA YELLOW BELT (Dec 2024)
  • Alison Education Company: NEGOTIATION AND CONFLICT (MAY 2022)
  • Alison Education Company: HUMAN RESOURCES – BEHAVIOR & DIVERSITY IN THE WORKPLACE (MAY 2022)
  • Management & Strategy Institute: SIX SIGMA GREEN BELT (DEC 2021)
  • Management & Strategy Institute: PROJECT MANAGEMENT ESSENTIALS (SEP 2020)

Affiliations

  • National Society of Leadership and Success (NSLS)
  • African American Credit Union Coalition
  • Omega Nu Lambda National Honor Society, Xi Chapter
  • National Black MBA Association (NBMBAA)

Timeline

Floor Operations /Staff Member

Cone & Steiner
06.2025 - Current

Strategic Support Director, Operations

BECU
12.2024 - 05.2025

Operations Advisor, TRIO SSS & AANAPISI

North Seattle College
06.2023 - 12.2023

Operations Manager, Global Staffing & Client Experience

Mursion, Inc.
10.2020 - 04.2022

Operations Coordinator

Thornton Tomasetti, Inc.
09.2018 - 10.2021

Head of Operations & Strategy Alignment

Chicago Ink Tattoo Lounge & Artistry School
12.2014 - 01.2018

Director of Talent Operations

John Casablanca's Modeling and Career Centers
06.2014 - 12.2014

Master of Business Administration (M.B.A.) - Strategic Leadership

Olivet Nazarene University

Doctor of Business Administration (D.B.A.) - Global Leadership

Bellevue University

Advanced Diploma - Legal Studies

Alison Education Company

Advanced Diploma - Operations Management

Alison Education Company

Bachelor of Science - Performance Theatre

Illinois State University

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