Summary
Overview
Work History
Education
Skills
Software
Timeline
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Gerald Salter II

College Student Freshman
Millington,TN

Summary

Diligent problem-solver with resourceful approach to challenges and organized style. Leverages customer service expertise to manage job functions. Excellent communicator with focus on results.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Retail Associate

Nordstrom
Memphis, TN
10.2021 - Current
  • Worked with loss prevention in monitoring shopper behavior.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Logged reports, expenses, receipts, and sales in company database.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.

Busser

Folks Folly
Memphis, TN
04.2021 - 08.2022
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Trained new staff in bussing and cleaning procedures.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Education

Bachelor of Science - Biology

University of Memphis
Memphis, TN
08.2021 - Current

High School Diploma -

Germantown High School
Germantown, TN
04.2019 - 05.2021

Skills

Verbal and written communication

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Software

Google software

Microsoft Office

Timeline

Retail Associate

Nordstrom
10.2021 - Current

Bachelor of Science - Biology

University of Memphis
08.2021 - Current

Busser

Folks Folly
04.2021 - 08.2022

High School Diploma -

Germantown High School
04.2019 - 05.2021

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Gerald Salter IICollege Student Freshman