Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gerald Smith Sr.

Indianapolis,IN

Summary

Versatile Evs Supervisor with a proven track record at Hard Rock Northern Indiana, adept in enhancing environmental services through effective team building and staff training. Demonstrated excellence in workplace safety and customer service, significantly improving service delivery standards. Skilled in coordinating seamless operations across departments, ensuring regulatory compliance and optimal cleanliness.

Overview

22
22
years of professional experience

Work History

Evs Supervisor

Hard Rock Northern Indiana
04.2021 - Current
  • Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
  • Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
  • Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.

ABLE-BODIED SEAMEN

Majestic Star Casino
11.2003 - 04.2021
  • Adhered strictly to established safety protocols while performing all tasks onboard.
  • Maintained a high level of physical fitness required for demanding shipboard duties including heavy lifting.
  • Organized and loaded ship storage and cargo using [Type] equipment and [Type] equipment.
  • Assisted in navigation tasks, contributing to the efficient operation of the ship''s journey.

BOAT PILOT

KINDRA LAKE TOWING
04.2003 - 06.2004
  • Ensured safety and compliance by conducting thorough pre-sail inspections.
  • Improved passenger experience by providing exceptional in-sail service.
  • Coordinated with First Mate and the Captain for seamless navigation and sail path adjustments.
  • Enhanced fuel efficiency by optimizing sail routes based on weather patterns.
  • Managed emergency situations, maintaining calm and effective communication with crew.

Education

High School Diploma -

Theodore Roosevelt High School
Gary, IN
06-1988

Skills

  • Workplace safety
  • Waste management
  • Scheduling coordination
  • Environmental services
  • Customer service
  • Cleaning and sanitation
  • Vacuuming and sweeping
  • Cleaning practices
  • Team building
  • Staff training and development
  • Training and mentoring
  • Sanitation standards
  • Inventory control

Accomplishments

  • Collaborated with team of State of Indiana and US Coast Guard for mandated quarterly inspections.
  • Supervised team of thirteen (13) staff members.
  • Participated in fire fighting and rescuing training.

Timeline

Evs Supervisor

Hard Rock Northern Indiana
04.2021 - Current

ABLE-BODIED SEAMEN

Majestic Star Casino
11.2003 - 04.2021

BOAT PILOT

KINDRA LAKE TOWING
04.2003 - 06.2004

High School Diploma -

Theodore Roosevelt High School

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Gerald Smith Sr.