Jeffrey Pless
supervisor
WAYNESVILLE,NC
Summary
Dynamic EVS Supervisor with a proven track record at HHS, enhancing patient satisfaction through exceptional environmental sanitation and service delivery. Skilled in regulatory compliance and staff development, with a focus on quality improvements and effective communication. Demonstrates leadership in fostering team collaboration and customer relationship management, ensuring high standards of cleanliness and safety.
Overview
5
5
years of professional experience
Work History
EVS Supervisor
HHS
09.2019 - Current
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
Education
High School Diploma -
Pisgah High School
Canton NC10-1979
Skills
- Workplace safety
- Waste management
- Scheduling coordination
- Environmental services
- Customer service
- Cleaning practices
- Cleaning and sanitation
- Customer service-focused
- Vacuuming and sweeping
- Cleaning bathrooms
- Workload prioritization
- Housekeeping
- Training and mentoring
- Staff training and development
- Task assignment
- Waste disposal
- Team building
- Health and safety compliance
- Window cleaning
- Dusting furniture
- Cleaning techniques
- Sanitation standards
- Quality improvements
- Customer relationship management
- Chemical handling
- Guest relations
- Task delegation
- Department coordination
- Staff motivation
- Ordering cleaning supplies
- Employee evaluations
- Performance evaluation
- Inter-department collaboration
- Mopping and buffing floors
- Problem-solving
- Problem-solving abilities
- Reliability
- Team leadership
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Employee training and development
- Work inspection
Accomplishments
- Achieved sunshine award by completing everthing in my depatments with accuracy and efficiency.
Sunshine Award From HRMC
i was nominated and won because i go beyond what is required.
Timeline
EVS Supervisor
HHS
09.2019 - Current
High School Diploma -
Pisgah High School