Gerald Towner

Mckinney,Texas

Summary

Personable and professional, with abilities to connect and engage customers and staff member's to meet operation duties quickly and professionally. Committed to being eager to help and mentor others in the workforce and organizations.

Overview

years of professional experience

Work History

Customer Sales Assistant

H-E-B

Frisco, TX

01.2023 - Current

Delivered exceptional customer service by addressing and resolving inquiries, complaints, and product-related issues in a timely and professional manner.
Assisted customers with product selection, store information, and handling transactions accurately using POS systems.
Trained new employees on store policies, procedures, and customer service best practices.

Kitchen Staff Member

Uncorked Restaurant

McKinney, TX

08.2022 - 12.2022

Supported kitchen operations by efficiently washing and organizing all cookware, dishware, and glassware to meet high-volume demands
Collaborated with kitchen staff to ensure smooth workflow and timely availability of clean kitchen tools and tableware during peak hours.

Education

Finance

Texas Tech University

Lubbock, TX

05-2028

Skills

Operational Efficiency: Ability to maintain seamless workflow and meet high-demand tasks by ensuring timely, accurate completion of responsibilities in operational/professional environments

Affiliations

Delta Kappa Epsilon International Fraternity

Brotherhood Chairman August 2025-December 2025

Organized Events for the brothers of our fraternity to hangout to build brotherhood and comradery

New Member Mentor October 2025-Present

Taught and guided new members seeking to join our organization about the history of our organization both nationally and locally, while helping them grow closer to the organization. Welcomed 15+ individuals to join.

Timeline