Geraldin Rivera
Lawrence,MA
Summary
life enrichment, human services To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, problem-solving skills.
Overview
10
10
years of professional experience
Work History
Life Enrichment Coordinator
Nevins Nusing Home & Rehabilitation Ctr
03.2021 - 01.2024
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Use of creative strategies for incorporating technology into daily activities, enhancing resident enjoyment and participation levels.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Wrote daily notations, helped to maintain records on each individual, and recorded residents' daily progress. New admissions assessments, formulate care plans, discharges.
- Multi-tasking of facilitating residential programming, while supervising ground visits.
- Plan, coordinate facility programs. To accommodate the needs of high-function, low-function residents.
- Any other task directed by Director of activities.
Food Servers, dietary aide
Nevins Nusing Home & Rehabilitation Ctr
09.2021 - 03.2022
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintain clean work station
- All other duties, task left by supervisor of shift
Crew Member
Dunkin' Donuts
07.2018 - 08.2021
- Replenished serving stations with fresh food and cleaned up spills.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
Recovery Specialist
Pegasus House
11.2015 - 05.2017
- Facilitated group and individual therapy in outpatient setting..
- Tracked client participation in treatment services to identify attendance issues.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Routine Client observation.
- Administer medication,
- Assist clients with outside resources.
Crew Member
Dunkin Donuts
08.2015 - 11.2015
- Accurately operated cash register to process customer payments.
- Assisted other team members to achieve goals.
- Assisted in reducing wait times by efficiently managing customer during peak hours.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
- Collaborated with team members to complete orders.
- Ensured proper food storage protocols were followed,
Cashier
Target
06.2014 - 08.2015
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
GED -
Adult Learning Center
Lawrence, MA11.2011
Skills
- Volunteer Management
- Relationship Building
- Technology Integration
- Emergency Readiness
- Recordkeeping abilities
- Decision-Making
- Innovation and Creativity
- Documentation And Reporting
- Program Planning
Timeline
Food Servers, dietary aide
Nevins Nusing Home & Rehabilitation Ctr
09.2021 - 03.2022
Life Enrichment Coordinator
Nevins Nusing Home & Rehabilitation Ctr
03.2021 - 01.2024
Crew Member
Dunkin' Donuts
07.2018 - 08.2021
Recovery Specialist
Pegasus House
11.2015 - 05.2017
Crew Member
Dunkin Donuts
08.2015 - 11.2015
Cashier
Target
06.2014 - 08.2015
GED -
Adult Learning Center
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