Geraldine Bernhardt

• Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
• Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
• Achieved revenue goals by managing , referral process, and insurance billing.
• Obtained prior authorization and precertification for residential services.
• Assisted in resolving complex insurance claims, liaising between clients and providers for favorable outcomes.
• developed claim processing for state 1199 compliance , implementing efficient tracking systems.

• Provided crisis intervention and stabilization for acute behavioral health situations, ensuring patient safety and proper treatment implementation.

supervised , directed and motivated high -quality performance from nursing staff developed and updated policies and procedures maintaining compliance with statutory , regulatory local and state federal guidelines relating to HIPPA , benefits administration and general liability

Managed care from admission to discharge supervised staff educated patients families on diagnosis , treatment options disease process and management and lifestyle options

• Managed high-stress situations effectively by employing crisis intervention strategies when necessary, prioritizing safety for both patients and staff members.
• Stayed up-to-date with best practices in mental health screening through continuous professional development opportunities and industry research.