Geraldine De La Mota
Spokane Valley,WA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Operational Manager Assistant
Division 9
01.2022 - Current
- Oversaw the metal plating department including the passivation and clear chrome processes
- Supervised and reviewed employees’ performance of their job tasks
- Performed quality control of metal plating equipment processing and operations
- Provided logistics for receiving and delivering parts
- Main point of contact between the liaison representatives and metal plating equipment contractors
- Allocated staff depending on projects needs
- Created QA/QC plan to minimize plating imperfections
Teaching Assistant
Utah State University
01.2017 - 12.2018
- Reviewed lessons or lectures with students on a one-one basis
- Collaborated with teacher to identify students’ issues and proposed recommendations
- Assisted teacher with lesson preparations
Resident Assistant Engineer
Utah State University
08.2016 - 05.2018
- Oversaw residential areas with a focus on creating a safe and healthy living environment
- Collaborated with other residence hall staff to foster a cooperative and considerate educational community environment that contributed to the academic and personal growth and success of each resident
- Managed around 41 residents between 17 and 21 years of age by upholding policies, interacting with them, and creating a friendly and responsible living environment
- Coordinated activities and events to engage residents in healthy behaviors and promote personal growth
- Provided assistance during emergencies to residents and other staff members
- Wrote reports of weekly activities, issues, and interactions with residents to Pro-Staff
- Study Abroad Program, Go Global: Asia
Study Abroad
John Huntsman
05.2016 - 07.2016
- Discussed management, operations, and projections of Asian companies with diverse CEOs from fortune 500 companies such as Exxonmobil, Unicom, and others
- Developed business strategies for American companies to adapt to Asian cultures by changing their products and offers to be specific to the country and culture.
Education
Bachelors of Science - International Business, Portuguese
Utah State University
Skills
- Microsoft Suite, G Suite
- Leadership & Service
- Process Improvement
- Quality Assurance
- Team Leadership
- Policy Implementation
- Time Management
- Performance Management
- Adaptability
- Customer Service
- Organizational Skills
- Department Oversight
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Full Professional
French
Professional Working
Timeline
Operational Manager Assistant
Division 9
01.2022 - Current
Teaching Assistant
Utah State University
01.2017 - 12.2018
Resident Assistant Engineer
Utah State University
08.2016 - 05.2018
Study Abroad
John Huntsman
05.2016 - 07.2016
Bachelors of Science - International Business, Portuguese
Utah State University
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