Summary
Overview
Work History
Education
Skills
Personal Profile
Languages
Timeline
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Geraldine Ista

Elizabeth,New Jersey

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

24
24
years of professional experience

Work History

Administrative/Accounting Assistant

Leaders financial company
03.2012 - Current
  • Greeted customers entering office and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Received dues, fees and payments and provided transaction receipts.
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Posting of Insurance add-ons and refunds from Southeastern underwriters
  • Maintains files of customers served,
  • Financial reporting
  • Data entry
  • Writing up contract/renewal of loan for customers,
  • Releases of titles and motor vehicle procedures,
  • Handling of daily large amount of money and deposits, Answering incoming calls, take messages and transfer calls,
  • Collaborated with finance committee to establish procedures for money collection and recording.
  • Posting of payments receive from Pressler and Pressler,
  • Run credit applications, Verify credit and employment for applicants,
  • Sending Wells Fargo reports for fraud management,
  • Refinance auto loans using Carleton,
  • Scan customer’s files and private documents to archive
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted coworkers and staff members with special tasks on daily basis.

Independent Research

Kean University
07.2007 - 08.2008
  • Participated in qualitative research, Collected data for research, Performed tests

Computer Lab Assistant

EEO Learning Assistant Center
09.2004 - 05.2007
  • Collected Data on attendance in the lab, Ensured maintenance of an educational environment, Participated in qualitative research of Summer Program, Assisted in placement testing of incoming students, Assisted students with computer programs

Clerical Aide

EEO Learning Assistance Center
07.2004 - 09.2004
  • Customer Service for students requesting tutoring, Assisted secretary with payroll process, Maintained files of student employees and tutoring request and contacts, Assistant to secretary

Assistant to secretary

Unified Service Agency
11.1999 - 06.2003
  • Customer Service for persons seeking assistance, Assisted with payroll process, Maintained files of customers served, Participated in the check cashing process

Education

Bachelor of Science - Biology

Kean University
Union, NJ
05.2008

Elizabeth High School
Elizabeth, NJ

Skills

  • Customer Service
  • Bank Reconciliation
  • Microsoft Excel
  • Journal Entries
  • Invoicing and collections
  • Accounts Payable
  • Strong Communication Skills
  • MS Office
  • Data inputting
  • Administrative Support
  • Payment Processing

Personal Profile

Bachelor’s degree, Biology, Chemistry, Kean University, Union, New Jersey, High School Diploma, Elizabeth High School, Elizabeth, New Jersey, EMS training, CPR, Customer service, Purchasing, Computer programs, Organizational skills, Phone skills, Team player, Communication skills, Time management skills, Accounting skills, Fluent in English and Spanish, Public notary

Languages

Spanish
Native or Bilingual

Timeline

Administrative/Accounting Assistant

Leaders financial company
03.2012 - Current

Independent Research

Kean University
07.2007 - 08.2008

Computer Lab Assistant

EEO Learning Assistant Center
09.2004 - 05.2007

Clerical Aide

EEO Learning Assistance Center
07.2004 - 09.2004

Assistant to secretary

Unified Service Agency
11.1999 - 06.2003

Bachelor of Science - Biology

Kean University

Elizabeth High School

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Geraldine Ista