Geraldine Maldonado Florez

• Participated in regular staff meetings to provide updates on EVS department progress, challenges, and successes while fostering a culture of open communication and collaboration.
• Ensured proper maintenance of equipment by coordinating regular inspections, cleaning all the areas .

• Participated in regular staff meetings to provide updates on EVS department progress, challenges, and successes while fostering a culture of open communication and collaboration.
• Ensured proper maintenance of equipment by coordinating regular inspections, cleaning all the areas .

all kinds of help related to flights and aircraft.

Cleaning the airplains

Help costumers

Take orders

Register

• Monitored quality assurance metrics regularly, identifying opportunities for personal growth and development within the role.
• Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
• Managed high call volume while maintaining a courteous and professional demeanor.
• Developed rapport with customers, fostering long-term relationships and repeat business.