GERALDINE VERA
Pompano Beach,FL
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Customer-oriented accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
Work History
Host
Harat's By The Sea
03.2023 - 12.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Cashier and Receiver
7/11 Convenience Store
02.2019 - 10.2020
- Enhanced customer satisfaction by providing efficient and accurate check out service.
- Received merchandise twice a week and put on shelves.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Representative
Teavana
08.2018 - 03.2019
- Enhanced client satisfaction by providing a great tea tasting experience at the store, as well as educating customers about the benefits of all products sold at the store.
Sales Representative
Zona Stilo
07.2017 - 05.2018
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
University of Florida, English Language Institute
Gainesville, FL12.1995
High School Diploma -
Colegio Canigua
Caracas, Venezuela07.1989
Languages
Spanish
Timeline
Host
Harat's By The Sea
03.2023 - 12.2023
Cashier and Receiver
7/11 Convenience Store
02.2019 - 10.2020
Sales Representative
Teavana
08.2018 - 03.2019
Sales Representative
Zona Stilo
07.2017 - 05.2018
University of Florida, English Language Institute
High School Diploma -
Colegio Canigua
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