GERALDINY R. WHITSON
Arlington,Tx
Summary
Hardworking retail professional with positive, upbeat nature and enthusiasm for improving guest experience. Energetic professional and multitasker with knack for engaging customers during transactions.
Resourceful professional in event management, known for high productivity and efficient task completion. Specialize in strategic planning, stakeholder engagement, and logistical coordination. Excel in communication, teamwork, and adaptability, ensuring successful events that meet client expectations.
Overview
8
8
years of professional experience
Work History
Event Manager
Crawl With Us
Fort Worth, Texas
02.2021 - Current
- Documented events with details in customer preferences, financial considerations and successes and failures.
- Managed accounts and worked to continuously develop new revenue from existing clients.
- Organized venues, budgets, guest lists, and event timelines.
- Collaborated with marketing teams to create promotional materials for events.
Customer Service Cashier
Delaware North
Arlington, Tx
02.2018 - 10.2018
- Handled cash, check and card transactions and maintained balanced drawer to facilitate large purchases
- Answered incoming phone calls to offer information to customers and direct callers
- Checked and documented inventory levels and reported losses or discrepancies to management
- Restocked, merchandised and cleaned store before shift start to improve product visibility and drive sales
- Increased customer satisfaction ratings by providing prompt and accurate service
Retail Sales Associate Cashier
Collins Park Thrift
Arlington, Tx
06.2017 - 02.2018
- Greeted customers and initiated conversations to assess needs and provide service
- Counted money in cash drawers and balanced drawer at beginning and end of shift
- Assisted customers with locating items, answered questions and provided directions
- Maintained merchandise displays, including endcaps, floor displays and aisles
- Solved complaints by customers and issued credits for returned merchandise
Education
High School Diploma -
Cuauhtémoc University and Preparatory
06.2016
Skills
- Customer service
- Product recommendations
- Motivation
- Communication
- Multitasking
- Cash register operation
- POS systems
- Team leadership and supervision
- Event products and services promotion
- Complaint resolution
Timeline
Event Manager
Crawl With Us
02.2021 - Current
Customer Service Cashier
Delaware North
02.2018 - 10.2018
Retail Sales Associate Cashier
Collins Park Thrift
06.2017 - 02.2018
High School Diploma -
Cuauhtémoc University and Preparatory