Geraldo Martinez
Oklahoma City
Summary
Results-driven professional committed to excellence with a proven track record in sales techniques and persuasive communication. Expertise in building strong customer relationships and fostering collaboration within teams. Adaptability to changing needs enhances the ability to effectively meet organizational goals. Dependable and focused on delivering outstanding results in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Gaucho Server
Fogo De Chao
01.2025 - Current
- Collaborated with kitchen staff to maintain cleanliness and organization in workstations.
- Provided exceptional customer service, ensuring positive dining experiences and addressing guest inquiries promptly.
- Collaborated with kitchen staff to deliver timely and accurate food orders, enhancing operational efficiency.
- Adapted quickly to changing priorities during peak periods, effectively managing multiple tables and guests' needs.
Door to Door Sales Rep
ADT
04.2023 - 01.2025
- Engaged potential customers through direct communication to promote security solutions.
- Demonstrated product features and benefits to enhance customer understanding and interest.
- Developed and maintained positive relationships with clients to encourage referrals and repeat business.
- Identified customer needs and provided tailored recommendations for security systems.
Battery Technician
Spiers New Technologies
09.2022 - 02.2023
- Assembled battery packs using precision tools and equipment.
- Conducted thorough quality inspections to ensure compliance with safety standards.
- Operated and maintained testing machinery for battery performance evaluations.
- Collaborated with team members to streamline production processes and reduce downtime.
Lead Budtender
Medical Farm A Seed
01.2020 - 01.2022
- Supervised daily operations of cannabis dispensary, ensuring compliance with regulations and standards.
- Guided team in product knowledge and customer service best practices to enhance client experience.
- Developed training materials for new budtender, improving onboarding process and staff retention.
- Implemented inventory management system to streamline stock control and reduce discrepancies.
Assistant Manager/Budtender
The Joint 580
01.2019 - 01.2020
- Assisted in managing daily operations, ensuring efficient service delivery and customer satisfaction.
- Facilitated team training sessions to enhance staff performance and operational knowledge.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Coordinated scheduling for staff, aligning resources with peak business hours to improve efficiency.
Guest Server
Apache Casino Hotel
03.2015 - 11.2019
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted guests with menu selections, enhancing dining experience through knowledgeable recommendations.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Education
High school diploma -
Lawton High School
Lawton, OK05.2012
Skills
- Establishing connections
- Results-driven
- Advanced persuasive communication
- Skilled in managing client objections
- Customer engagement
- Client relationship management
Certification
- HIPAA Certified
- AHCA Temporary Nurse-Aid Certification
- Food Handler Certification
Languages
Spanish - Fluent
Assessments
- Supervisory skills: Motivating & assessing employees — Proficient
- July 2022
- Motivating others to achieve objectives and identifying improvements or corrective actions
- Full results: Proficient
- Customer focus & orientation — Proficient
- Responding to customer situations with sensitivity
- Management & leadership skills: Impact & influence — Proficient
- February 2022
- Choosing the most effective strategy to inspire and influence others to meet business objectives
- Retail customer service — Proficient
- Responding to customer situations in a retail setting
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Gaucho Server
Fogo De Chao
01.2025 - Current
Door to Door Sales Rep
ADT
04.2023 - 01.2025
Battery Technician
Spiers New Technologies
09.2022 - 02.2023
Lead Budtender
Medical Farm A Seed
01.2020 - 01.2022
Assistant Manager/Budtender
The Joint 580
01.2019 - 01.2020
Guest Server
Apache Casino Hotel
03.2015 - 11.2019
High school diploma -
Lawton High School