To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Crew Chief
MHIRJ Inc
06.2021 - 07.2023
Trained all team members on key roles to maintain flexibility.
Managed team according to company standards and compliance requirements.
Supervised crew in daily inspections, troubleshooting, and preventive maintenance on [Type] aircraft.
Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
Structures Techni
Bombardier Aerospace
09.2013 - 06.2021
Achieved optimal structural integrity by conducting thorough inspections and assessments of aircraft structures.
Enhanced aircraft safety by repairing and replacing damaged structural components as needed.
Streamlined maintenance processes through effective collaboration with team members and engineering personnel.
Increased efficiency of repairs by utilizing specialized tools and equipment in accordance with industry standards.
Improved overall structural performance by performing modifications to aircraft structures as per engineering specifications.
Ensured compliance with FAA regulations through meticulous record-keeping and documentation of all performed tasks.
Customer Service Rep
APAC Customer Services
01.2010 - 08.2013
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records.
Offered advice and assistance to customers, paying attention to special needs or wants.
Cable Technician
Cox Communication
05.2005 - 12.2009
Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
Performed troubleshooting of systems with techniques such as speed and ping tests.
Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
Connected components to exterior cable systems and tested connections for adequate power and functional links.
Assembled communication equipment such as wiring, switching equipment, and power apparatus.
Co Manager
Little Ceasers Pizza
08.2000 - 04.2005
Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
Streamlined operational processes for increased efficiency, leading to reduced costs and improved customer experience.
Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.