Gerarado Custodio
Lompoc,CA
Summary
Customer Growth Representative with a proven track record at Reyes Coca-Cola Bottling, excelling in sales promotions and inventory management. Skilled in active listening and problem-solving, adept at enhancing customer satisfaction and driving retail growth. Demonstrates exceptional communication abilities and adaptability, contributing to significant account development.
Overview
20
20
years of professional experience
Work History
Customer Growth Representative
Reyes Coca-Cola Bottling
Santa Maria
04.2005 - Current
Sales: write/sell products and promotions, and secure promotional displays in retail stores.
Inventory: Restock and rotate products, maintain, and organize back stock.
Point of sale materials: We use POS material to grow sales and replace POS advertising.
Communication: Communicate account activities to store management and small business owners.
Education
Lompoc High School
Lompoc, CA06.2005
Skills
Communication skills
Active listening: listen attentively to understand the customers are saying
Clear communication: Speak clearly and concisely
Understand customer inquiries: Understanding what the customers are asking
Provide helpful information: Offer relevant information and assistance to customers
Merchandiser communication : working with a few merchandiser to help provide information about upcoming events and ad changes
Problem Solving skills
Identify issues: figure out why customers are experiencing problems
Find solutions: determine how to fix problems and provide helpful responses
Adaptability skills
Be open to new ideas: Be willing to adjust new ideas
Languages
English/Spanish
Native or Bilingual
Timeline
Customer Growth Representative
Reyes Coca-Cola Bottling
04.2005 - Current
Lompoc High School