Gerard Blackshear
Retired Military And Federal Government Employee
Clermont,Florida
Summary
Focused Courier with many years of employment. Complies with delivery specifications. Promotes sharp communication and time management skills. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
48
48
years of professional experience
Work History
Contract Courier
Lab Courier Express
Atlanta, GA
04.2017 - 06.2021
- Delivered packages to customer doorsteps and business offices.
- Picked up food samples from Food processing businesses within 300 square mile territory daily.
- Escalated issues to supervisor for immediate remediation.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Handled receipt, storage, identification and delivery of Food sample products for many clients.
- Prepared variety of different written communications, reports and documents.
- Developed and maintained courteous and effective working relationships.
- Inspected containers prior to delivery, checking for proper stowage of packages.
Manager
Federal Government Agency
Wasington, DC
01.1993 - 01.2017
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated report data to proactively adjust and enhance operations.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Prepared and recommended long-range plans for development of department personnel.
Professional Soldier
United States Army
Washington, DC
06.1971 - 07.1991
- Monitored conditions for infantry fire teams during combat missions.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets and personnel.
- Suppressed or neutralized enemies using small-arms, light artillery and drone weaponry.
- Engaged targets in low-light conditions with night vision equipment.
- Carried out defensive and offensive data protection operations.
- Managed weapon handling, delivery and shipping systems.
- Maintained required level of proficiency in use of firearms.
- Memorized military and operational policies and led training for company personnel.
- Assisted in conducting fire drills and evacuating buildings.
- Completed leadership programs upon receipt of Senior NCO rank as part of leadership development.
- Worked weekends and long hours in deployed locations to complete operational taskings.
- Upheld Army dress and appearance regulations for professional appearance.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Gave individual evaluations based on fitness and combat readiness.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Education
High School Diploma -
Melbourne Senior High School
Melbourne, FLSkills
Package pickup and delivery
undefinedTimeline
Contract Courier
Lab Courier Express
04.2017 - 06.2021
Manager
Federal Government Agency
01.1993 - 01.2017
Professional Soldier
United States Army
06.1971 - 07.1991
High School Diploma -
Melbourne Senior High School
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