Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Owner/Agent
All Coasts Recovery Inc
02.2023 - Current
Owned and operated repossession company.
Generated revenues yearly and effectively capitalized on industry growth.
Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Responded to customer inquiries and provided detailed account information.
Managed an average of 700 accounts.
Tow Truck Operator
Silvermoon's Towing and Recovery
06.2020 - 01.2023
Operated flatbed and wheel left tow trucks performing emergency roadside assistance to stranded customers.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Repossession Agent
Advance Recovery Service
01.2020 - 06.2020
Repossessed vehicles using auto loader tow truck. Used various databases to help search for vehicles that are up for repossession.
Tow Truck Operator
Silvermoon's Towing
01.2018 - 11.2019
Operated flatbed and wheel left tow trucks performing emergency roadside assistance to stranded customers.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Tow Truck Operator
Constellation Towing and Recovery
01.2017 - 01.2018
Operated self loading tow truck removing vehicles found in violation of contract of the parking area they were in. Transported vehicles to and from auto auctions.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Tow Truck Operator
Dollar Tow
03.2016 - 11.2016
Operated flat bed tow truck, towing vehicles that have broken down or involved in accidents. As well as service calls (tire changes, jump-starts, and lock outs.) I was certified by the California Tow Truck Association.
Garage Support
Amerit Fleet Solutions
05.2015 - 02.2016
Completed daily weekly and monthly shop inspections, ordered parts, scheduled vehicles for maintenance, performed preventative maintenance inspections and fluid changes, and assisted more skilled technicians with repairs.
Hub Driver
AutoZone
12.2014 - 05.2015
Transferred parts between 6 stores using company vehicles.
Loaded truck and properly secured items to prevent damage for deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
General Laborer
Quality Labor Management LLC
09.2014 - 12.2014
Digging trenches, running conduit, pulling wires, fire watching, and assisting more skilled workers on commercial construction sites.
Line Cook
Universal Orlando Resort
02.2014 - 09.2014
Opened new restaurant.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Delivery Driver
Pizza Hut
04.2013 - 03.2014
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
QSR Host
Walt Disney Parks and Resorts
06.2011 - 04.2013
Worked at 5 different quick service restaurants trained in all positions. Also held positions of trainer and general teller.
Education
Certificate - Automotive Repair
Universal Technical Institute
Sacramento, CA
09-2016
Skills
Contract management
Business management
Verbal and written communication
Business marketing
Entrepreneurial initiative
Incident resolution oversight
Customer service
Safety management
Dedicated work ethic
Regulatory compliance
Effective conflict resolution
Analytical and critical thinking
Licenses
Private Pilot License
Certification Number: 4467202
Certification
Licensed Repossession Agent - 2019 - Current
Certified Asset Recovery Specialist Training - 2019 - Current
RISC Skip Tracers National Certificate Training - 2023 - Current
Charge Nurse /Addiction Medicine RN at Recovery Village Cherry Hill @ Cooper (Advanced Recovery Systems)Charge Nurse /Addiction Medicine RN at Recovery Village Cherry Hill @ Cooper (Advanced Recovery Systems)