Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gerard Montero

Bronx,NY

Summary

Authorized to work in the US for any employer

Overview

3
3
years of professional experience

Work History

Operations Associate

Gopuff
Manhattan, NY
10.2024 - 03.2025
  • Picked and packed customer orders accurately for timely dispatch
  • Received and unpacked pallets from vendors and verified shipments against purchase orders and invoices
  • Conducted physical inventory counts and resolved discrepancies
  • Managed inventory, including re-shelving canceled or returned orders
  • Maintained a clean, organized warehouse environment
  • Contacted customers regarding substitutions and out-of-stock items
  • Assisted with general warehouse operations, including stocking, heavy lifting, and organization

Electronics Sales Associate

Simple Mobile
Bronx, NY
07.2022 - 10.2022
  • Assisted retail customers with mobile devices, wireless plans, and services in a fast-paced environment
  • Processed phone bill payments, activations, upgrades, and sales transactions accurately using POS systems
  • Demonstrated smartphones and accessories, explaining features, pricing, and promotions to match customer needs
  • Recommended personalized solutions including phone accessories and service plans to improve customer satisfaction
  • Provided basic technical support such as device setup, troubleshooting, and account inquiries
  • Built customer rapport through clear communication and problem-solving to encourage repeat business
  • Maintained store organization, merchandise displays, and inventory awareness

Education

High school - undefined

New Visions A.I.M Charter High School II
Bronx, NY
06.2022

Skills

  • Returns & Re-shelving Processing
  • Building Customer Rapport
  • Personalized Product Recommendations
  • Inventory management & Cycle Counts
  • Customer Communication (In-Person & Phone)
  • Time Management & Accuracy
  • Handling Substitutions & Out-of-Stock Items
  • Heavy Lifting & Physical Labor
  • Warehouse Operations
  • Sales Transactions & Payments
  • Pallet Unloading & Stocking
  • Stocking & Organization

Languages

Bilingual - Fluent
English - Fluent
Spanish - Fluent
Multilingual
English and Spanish - Fluent

Timeline

Operations Associate

Gopuff
10.2024 - 03.2025

Electronics Sales Associate

Simple Mobile
07.2022 - 10.2022

High school - undefined

New Visions A.I.M Charter High School II