Gerard Velazquez
Liberty,SC
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Dispatch
Preferred Home Services
10.2022 - Current
- Closely monitored dispatch board to triage and prioritize over 20 daily calls
- Directed dispatching, routing, and tracking of 10 fleet vehicles
- Assisted supervisors with employee performance management and offered recommendations for approach and process
Dispatch
GE Mechanical
06.2019 - 10.2022
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
Lead Solar Installer
Code Green Solar
02.2016 - 04.2018
- Comfortable working in a high volume fast pace environment
- Able to keep a level head in a high stress environment
- Great decision maker, able to pivot to accommodate schedule changes
- Can easily identify strengths and weaknesses of technicians
- Strong communication skills with customers and field technicians
- Positive attitude and always willing to go the extra mile
- Troubleshot minor problems and reported larger technical issues
- Worked with coworkers to complete tasks.
- Participated in ongoing training to enhance own job skills and knowledge
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Crew lead delegating tasks and heading up installs
- Inspection scheduling and meeting with inspectors
- Checked electrical installation for proper wiring, polarity, grounding and integrity of terminations
- Installed photovoltaic (PV) systems in accordance with codes and standards, used drawings, schematics and instructions
- Assembled solar modules, panels and support structures, as specified
- Inspected and tested photovoltaic (PV) modules and systems.
- Measured and analyzed system performance and operated parameters to assess operated condition of systems and equipment
- Installed required labels on solar system components and hardware.
Solar Installer
Solular LLC
02.2012 - 02.2016
- Installed panels using hand and power tools.
- Ran wires and set up support structures for panels.
- Read and interpreted blueprints and job plans, verified measurements and checked site conditions before installing any panels.
- Operated equipment such as forklifts to move panels into staging positions.
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
Sales Associate
Jones Nursery
09.2008 - 11.2010
- Demonstrated system functionality and performance, including start-up, shut-down, normal operation and emergency and bypass operations
- Participated in ongoing training to enhance own job skills and knowledge
- Assisted with new hire orientation and employee training.
- Adhered to quality and service standards to support operational goals
- Worked with coworkers to complete tasks.
- Provided efficient and courteous service to customers at all times
- Performed routine and scheduled maintenance services.
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
- Kept signage and merchandise displays organized and up-to- date, promoting visual presentation standards
- Performed cleaning tasks, keeping store neat and organized.
- Engaged with guests to understand and anticipate customer service needs
- Performed maintenance regularly
Education
A.A -
Cumberland County College
Skills
- Problem Solver
- Intuitive Thinker
- Positive Mindset
- Hard Working
- Dedicated
- Punctual
Timeline
Dispatch
Preferred Home Services
10.2022 - Current
Dispatch
GE Mechanical
06.2019 - 10.2022
Lead Solar Installer
Code Green Solar
02.2016 - 04.2018
Solar Installer
Solular LLC
02.2012 - 02.2016
Sales Associate
Jones Nursery
09.2008 - 11.2010
A.A -
Cumberland County College
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